The Liberty University Online Advocate Office

The mission of the LUO Student Advocate Office is to assist online students in overcoming obstacles that could prevent the completion of their degree.  The Student Advocate team does this by acting as a liaison between the student and other university departments, such as Academic Advising, and by assisting students who face a variety of challenges that affect academic progress such as academic warning/probation/suspension/dismissal, personal/medical issues, course issues, and/or other university-related issues.  The Student Advocate Office serves both the online student body and the university departments in the resolution of student appeals.

As the success of our students is a priority, the Online Student Advocate Office specializes in working with students who have academic standing issues to create academic contracts that assist students in getting back on track. Academic Standing Consultants in the Online Student Advocate Office assist students in meeting program GPA requirements. The consultants work directly with the Registrar’s Office and Associate Deans in the academic departments to set up academic plans that aid in the students’ regaining good academic standing in his or her degree program.

In addition to Academic Standing Consultants, are the Student Success Coaches. These individuals are trained professionals who serve as an encourager, motivator and a form of accountability to ensure students are equipped with all the necessary tools to achieve academic success. These ‘coaches’ build action plans in conjunction with students to move the student back into good academic standing, generally from Warning or Probation. They help equip students with tools such as time management, test taking, study skills and more.

“Do two men walk together unless they have made an appointment?" Amos 3:3