Live Chat
Contact Us
Submit Ticket
Accounts
HelpDesk
Other Services
Liberty University Information Services
At Information Services, we’re here to introduce you to new technologies and to offer support for existing ones. We identify issues, communicate solutions, and provide resources for your personal and professional success.
Learn more about what we have to offer:
Connect with Us
Contact Information Services
Technical help is always available to Liberty University students, faculty, and staff. We offer both in-person and remote support options.
Contact the IT HelpDesk to get started
Hours and Locations:
Mon – Fri: 8 a.m. – 5 p.m.
*Closed Wednesdays for Convocation 10:30 – 11:45 a.m.
- DeMoss Hall 2114
- Green Hall 1539
Want to upgrade your tech? Watch this #TechTipTuesday to learn how to purchase the technology you need for your education in the IT Marketplace!
This Friendly Friday we are introducing you to Ben Doyle! Ben is an Integration Services Program Manager and has been working at the university for one year. His favorite part of the job is seeing the impact his team’s work has on the university. Ben is originally from Newport News, VA and served 12 years active duty in the US Navy.
Taking an online course in Canvas this summer? Access training resources including videos and documents to help you navigate Canvas at Liberty.edu/Canvas!
Want to sign up for emergency campus alerts? Watch this #TechTipTuesday to learn how to stay in the know on emergencies happening at LU.
This Friendly Friday we are introducing you to Olivia Bergen! Olivia is a Business Relationship Manager and has been working at the university for 4 years. Her favorite part of the job is the people she gets to work with. Olivia is originally from Northern Virginia and enjoys spending time with her family.
Experiencing a technical issue? Watch this #TechTipTuesday to learn how to chat with an IT HelpDesk technician to get help today!
This Friendly Friday we are introducing you to Jeryl Hedrick! Jeryl is a Software Developer IV and has been working for the university for 4 years. His favorite part of the job is interacting with people who have a similar mindset. Jeryl currently lives in Lynchburg, VA and enjoys Ninjutsu martial arts.
Need to submit an IT HelpDesk ticket? Watch this #TechTipTuesday to learn how to submit a ticket in the Service Portal.
This Friendly Friday we are introducing you to Daniel Marchant! Daniel is a Business Data Analyst IV and has been working at the university for 12 years. His favorite part of the job is troubleshooting and automating business processes. Daniel is originally from Dallastown, PA and enjoys playing violin and directing the choir at his church.
