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Computer & Technology Requirements
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IT Marketplace – Recommended Computer Specifications and Policies
Please review the following information for computer and technology recommendations, warranty and repair information, and return policies. Check out the IT Marketplace contact information at the bottom of the page if you need assistance regarding orders.
Recommendations
Computers
The most important technology that you will need at Liberty is a computer. Liberty’s IT Marketplace offers several kinds of computers depending on what you want and need for your classes. Liberty has partnered with Dell, Lenovo, and Apple to offer students discounts on computers from all three manufacturers.
Hardware Specifications
General Recommendations
For students wishing to utilize personal devices for their degree programs either on-campus or online, we recommend the following hardware specifications so that you can comfortably run multiple applications for classes:
- Processor: Intel i-Series (i3, i5, i7 10th generation or newer) or equivalent**
- Ryzen 5 or Ryzen 9 processor 3000 series or newer**
- Memory: 8 GB RAM or higher
- Hard Drive: 256GB or higher
- Video: Integrated or Dedicated graphics card
- Wireless Card:
- Wi-Fi 6 or 6E NIC
- 5GHz Dual Band / 6GHz Tri Band
- 2×2 2.4Gbits. (20/40/80MHz)
- WPA2-PSK/WPA2-Enterprise
Design and Arts recommendations
For students in design courses like Interior Design, Communication and Arts, Studio and Digital Arts, and Cinematic Arts, the following specifications are recommended:
- Processor: Intel i7-Series (10th generation or newer) or equivalent**
- Ryzen 5 or Ryzen 9 processor 3000 series or newer**
- Memory: 16 GB RAM or higher
- Hard Drive: 500GB or higher
- Video: Integrated or Dedicated graphics card with 4GB of VRAM or higher
- Wireless Card:
- Wi-Fi 6 or 6E NIC
- 5GHz Dual Band / 6GHz Tri Band
- 2×2 2.4Gbits. (20/40/80MHz)
- WPA2-PSK/WPA2-Enterprise
School of Music Recommendations
- 13″ to 16″ MacBook Pro (2015 model year or newer) recommended due to software utilized
- Memory: 8 GB – 16 GB RAM
- Hard Drive: 256GB – 512GB
Computer Science & Engineering Recommendations
- Processor: Intel i7-Series (10th generation or newer) or equivalent**
- Memory: 16 GB – 32 GB RAM
- Hard Drive: 500GB or higher, or dual 128GB SSD and 1TB HDD
- Video: Dedicated graphics card with 6GB of VRAM or higher
- Wireless Card:
- Wi-Fi 6 or 6E NIC
- 5GHz Dual Band / 6GHz Tri Band
- 2×2 2.4Gbits. (20/40/80MHz)
- WPA2-PSK/WPA2-Enterprise
**Please review software needs for your degree as processor requirements may differ depending on needed applications.
Internet Browsers
For the best browsing experience with Canvas, we officially recommend Google Chrome, Mozilla Firefox, and Microsoft Edge.
Operating Systems
Devices like Chromebooks or mobile devices (tablets, phones, etc.) that do not have the following operating systems will have limited or no support.
- Windows: 10 or 11
- macOS 12 or newer (Monterey and Ventura)
Software
- Internet Browsers
- For the best browsing experience with Blackboard and Canvas, we officially recommend Google Chrome, Mozilla Firefox, and Microsoft Edge (Chromium).
- Note: Only the Chromium version of Edge is supported. To verify which version of Edge is currently installed on your computer, open Microsoft Edge and select the three dots in the upper right corner to view “Settings and more”, and then select “About Microsoft Edge” in the left side menu. This page should mention “Chromium” below the Update settings section. If it instead reads “Microsoft EdgeHTML”, you can download the Chromium version of Edge.
- Microsoft Office
- Office 365 (Available to students)
- Office 2021 (Windows and Mac)
Liberty has partnered with multiple software vendors to offer you great discounts on some of the software needed for your courses. The Microsoft Office suite (Word, PowerPoint, Outlook, Excel, OneNote, etc.) is available for currently enrolled students at no additional cost through Liberty.edu/Office365. Visit the IT Marketplace to view additional software that may be required by individual classes in a variety of majors.
Warranty & Repair Information
Warranty & Repair Information
All recommended Lenovo bundles purchased through the IT Marketplace come with the option to purchase a manufacturer’s warranty (valid up to 4 years) and are eligible for on-campus service and repair at the IT HelpDesk for the entirety of their warranty.
All Apple computer purchasers have the option of choosing no warranty or a 3-year manufacturer’s warranty that is eligible for on-campus service and repair at the IT HelpDesk for the entirety of their warranties.
Dell machines purchased online or in-store are eligible for Dell’s extended manufacturer’s warranty and accidental coverage.
Repairs
We are able to perform certain hardware and software repairs on Dell, Lenovo, and Apple laptops that were not purchased through Liberty’s IT Marketplace, but this service will depend on the type of warranty, damage, and other factors.
Software Installation Assistance
All customers who purchase software through the IT Marketplace can receive installation assistance by Liberty University’s IT HelpDesk for free. You can call, stop in, or visit the HelpDesk website for free IT assistance.
Return Policy
Online Return Policy
Contacting an Online-Vendor Representative:
If you have questions about your order purchased through an affiliate vendor, or if there is a problem with your order, please contact the appropriate vendor representative using the contact information below:
Apple Barnes & Nobles Campus Bookstore | 434-582-2316
Dell Sales Chat | 1-800-433-2392
Lenovo Sales Rep | 919-237-8800
ThinkEDU Contact Support
In-Store Return Policy
GENERAL READING BOOKS, NOOK® DEVICES, SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS
- A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt in original packaging.
- Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
- Merchandise must be in original condition.
- No refunds or exchanges without original receipt.
International Orders
The IT Marketplace online will only ship within the United States.
Order Problems/Questions
If you have questions about your order, or if there is a problem with your order, please contact the appropriate vendor representative using the contact information below:
IT Marketplace Vendor Contact Info
Lenovo
Sales Support
csearcy@lenovo.com
919-237-8800
Apple
Barnes & Noble Campus Bookstore
SM330@bncollege.com
434-582-2316
Dell
Sales Support
Sales Chat
1-800-433-2392
ThinkEDU
General Support
orders@thinkedu.com