Appeal Procedure and Guidelines for Liberty University Online Graduate and Postgraduate Students
Students academically suspended (if previously denied an academic standing appeal) or academically dismissed from Liberty University may appeal for readmission under academic amnesty per the following protocols:
- The student must not have been enrolled at the university for at least 2 years. Example: If the graduate student’s last enrollment was in the spring 2013 semester, he/she would not be eligible to appeal for academic amnesty until after the spring 2015 semester.
- The student must submit a written appeal for readmission to the Associate Registrar for Academic Success. The appeal must be submitted via the online Academic Standing Appeal Form. The appeal should include a thorough explanation of (1) the circumstances which contributed to the academic performance which resulted in the student’s academic suspension or dismissal and (2) why the student’s present circumstances are more conducive to improved academic performance if permitted to resume his/her studies.
- Liberty University students who were academically dismissed because of academic dishonesty are not eligible for academic amnesty.
- The Associate Registrar for Academic Success will confer with the Director of Graduate Student Affairs to determine whether or not there are any student conduct related considerations that should render the student ineligible to resume his/her studies through Liberty University.
- If the Director of Graduate Student Affairs determines that the student is eligible to resume his/her studies from a student conduct perspective, the Associate Registrar for Academic Success will then present the student’s appeal for review to the associate dean or program director over the student’s degree program.
- If the student is determined by the associate dean or program director to be eligible for readmission, the Associate Registrar for Academic Success will submit the student’s appeal to the Vice Provost for review.
- If the Vice Provost approves the student’s appeal, all grades of C, D, and F (including +/- grades) will be revised to Q, and will no longer be included in the calculation of the student’s cumulative GPA. Grades of A and B (including +/- grades) will not be revised and will continue to be included in the calculation of the student’s cumulative GPA.
- Students in degree programs requiring a cumulative GPA of 2.0 for good academic standing and graduation will retain grades of C (and C+/-), as well.
- If the Vice Provost denies the student’s appeal, his decision will be final. The student will not be permitted to resume the pursuit of any Graduate or Doctoral degree from Liberty University.
- Once the approved student’s grades have been revised, he/she is eligible to apply for readmission. He/she must meet all applicable admission requirements to gain readmission. The student will be readmitted on academic caution and will be required to take and pass GRST 501 — Graduate Success Strategies in his/her first semester (unless he/she has already passed the course).
- The previously assigned academic standings will not change and will remain part of the student’s academic records for the respective semesters for which they were earned.
- Students who have been granted academic amnesty are not eligible for graduation honors.
Liberty University Online Programs General Complaint Policies
General Policy for Online Student Complaints
Complaints not specifically addressed by policies in any portion of the above student support areas should be directed to the Liberty University Online Student Advocate Office by following the complaint procedure below and completing the Student Complaint Form.
The Student Advocate Office will assess the complaint, identify the appropriate person(s) to assist the student, and facilitate contact with the student and appropriate office(s) to ensure resolution of the complaint.
It is important to note that this policy is ONLY for complaints not addressed by other stated policies. Additionally, the Student Advocate Office may be contacted in cases where a student is uncertain on how to proceed with a complaint, or if a complaint remains unresolved after a reasonable amount of time.
Procedure for Online Student Complaints
- Students may submit a formal complaint about an issue occurring during their current or previous term of enrollment.
- Only complaints submitted via the online complaint form will be considered official complaints. Complaints submitted via other forums will not be reviewed.
- Student Advocate reviews the complaint and accompanying documentation.
- Student Advocate, if necessary, assigns the complaint to another university office, (Financial Aid, Student Accounts, Academics, etc.) for research/decision-making.
- Complaint decision is rendered based on research findings.
- The decision-making party will rule on the complaint and update the online complaint form.
- The student is notified via email of the decision.
- If the student is not satisfied with the outcome of their initial complaint, they may appeal within 5 business days of the rendered decision by providing additional support/documentation for review.
- A second review of the complaint will be completed by a higher authority whose decision will be final.
Liberty University Honor Code
You can view the honor code for all Liberty University undergraduate and graduate students.
Liberty University Grade Appeals for Online Programs
Liberty encourages students to have open and respectful communication with their professors to resolve any concerns regarding individual course assignment grades and/or the final grade for the course.
Criteria for Appeal
Only final posted grades may be appealed beyond the professor. Please click here to access the grade appeal form. To access the form, you will need to log in using your Liberty username and password. Appeals are accepted only when the grade assigned conflicts with:
- The published grading rubrics for the course assignments
- Written communication (i.e., email, announcements, etc.)
- Calculation error on an assignment (resulting in a change to the final grade)
Appeals, other than those mentioned above, will not be reviewed. The student must provide written documentation that demonstrates the occurrence of one or more of the above grounds for appeal. Documentation may be in the form of email correspondence, graded assignments, proof of timely submission, etc. After submitting the appeal, if additional information is needed, the student will be notified via their Liberty webmail.
A student wishing to appeal a final grade must submit the appeal to their professor and seek to resolve the situation with them. If the student wishes to appeal further they must follow the process outlined below:
- Within 30 calendar days of the end of the sub-term, the student may submit a written appeal to the online chair but should do so through the Grade Appeal Form. To access the form, you will need to log in using your Liberty username and password. The student must include the information required above. The professor will also be notified of the appeal and will be able to provide pertinent documentation before the online chair rendering their decision. The online chair will have 7 days to review the appeal from the time of submission. When the review is complete, the student will be notified of the decision via their Liberty webmail and the appeal portal.
- If the student has additional support for their appeal, the student may re-appeal to the online associate dean through the appeal portal after receiving the decision of the online chair. This written appeal must be submitted within 5 business days of the online chair’s decision. The online associate dean will review the student’s appeal, as well as any information provided by the faculty member. The online associate dean will have 7 days to review the appeal from the time of submission. When the review is complete, the student will be notified of the decision via their Liberty webmail and the appeal portal.
If the student has additional support for their appeal, the student may re-appeal to the academic dean, through the appeal portal after receiving the decision of the online associate dean. This written appeal must be submitted within 5 business days of the online associate dean’s decision. The academic dean will review the student’s appeal, as well as any information provided by the faculty member. The academic dean will have 7 days to review the appeal from the time of submission. When the review is complete, the student will be notified of the decision via their Liberty webmail and the appeal portal. The academic dean’s decision is final.
Liberty University respects the rights and privacy of our students and strictly adheres to the Family Education Rights and Privacy Act (FERPA). This means relatives and other individuals may not obtain information about a student unless the student issues formal written consent to the university.
For more information about our withdrawal and financial aid policies, visit our Financial Aid policies webpage.