Complaint Assistance & Issue Resolution
Please select the department below that best aligns with your needs or concerns. We look forward to hearing from you and helping you find the answers you need.
Primary Offices
Residential Student Advocate Office
Contact for: Assistance with Financial Aid, Housing, Account Holds and Balances, Personal Issues, or Roommate Conflicts.
Walk-In: Demoss Hall, 2312 | Email |
Call: (434) 582-7200
Online Student Advocate Office
Contact for: Assistance with Grade Appeals or Academic Standing Appeals.
Walk-in: Hancock Welcome Center | Email |
Call: (855) 466-9218
Additional Offices:
Registrar’s Office
| Contact | For Help With |
Walk-in: Green Hall, 1569 | Academic Honesty Appeals |
School of Law
| Contact | For Help With |
Walk-in: Green Hall | General Complaints Appeal of Dismissals Grade Appeals Academic Honor Code Personal Honor Code |
Dean of Students
| Contact | For Help With |
Walk-in: Green Hall, 1830 | Honor Code Appeals Misconduct Concerns Additional Residential Concerns |
Financial Aid
| Contact | For Help With |
| Walk-in: Green Hall, 1569 Call: (888) 583-5704 | SAP Appeals Appeal for Financial Aid Additional Financial Aid Concerns |
Student Accounts
| Contact | For Help With |
| Walk-in: Green Hall, 1569 Residential Email Online Email Call: (434) 592-3600 | Fee Appeals Additional Financial Concerns |
College of Disability Academic Services
| Contact | For Help With |
| Walk-in: Demoss, CASAS Office Residential students Call: (434) 582-2159 Online students | Appeal for Accommodations Interpreting Services Additional Disability Concerns |
College of Osteopathic Medicine
| Contact | For Help With |
| Walk-in: Center for Medical and Health Sciences Call: (434) 592-6400 | Disciplinary Action Appeals Code of Conduct Concerns |
