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Complaint Assistance & Issue Resolution

Please select the area below that best aligns with your needs or concerns. We look forward to hearing from you and helping you find the answers you need.


Primary Areas

Residential Student Advocate Office

Contact for: Assistance with Financial Aid, Housing, Account Holds and Balances, Personal Issues, or Roommate Conflicts.

Walk-In: Demoss Hall, 2312     
Email: studentadvocate@liberty.edu 
Call: (434) 582-7200

Submit a Written Complaint  |  Student Complaint Tutorial

Online Student Advocate Office

Contact for: Assistance with Grade Appeals or Academic Standing Appeals. 


Walk-in:
Hancock Welcome Center
Email:
luostudentadvocate@liberty.edu
Call: (800) 424-9595

Submit a Written Complaint Student Complaint Tutorial


Additional Support Areas:

Registrar’s Office

School of Law

Dean of Students

Financial Aid

Student Accounts

Office of Disability Academic Support

Office of Equity and Compliance

College of Osteopathic Medicine