- Home
- Complaint Assistance & Issue Resolution
- Home
- Complaint Assistance & Issue Resolution
Complaint Assistance & Issue Resolution
- Student Advocate Office
- Resolution Steps
- Forms & Downloads
Related Links
Have questions?
Complaint Assistance & Issue Resolution
Please select the area below that best aligns with your needs or concerns. We look forward to hearing from you and helping you find the answers you need. Official appeal and complaint policies for the University can be found here. Appeals and complaints are handled by the compliance area of each applicable department and are reviewed with appropriate individuals to reach a proper outcome.
Student Complaint Form
Support Areas
Residential Professional Advising
Contact for: Assistance with questions and concerns regarding residential student policy.
Walk-In: Demoss Hall, 1100
Email: advising@liberty.edu
Call: (434) 592-4202
Online Student Advocate Office
Contact for: Assistance with Academic Standing Appeals.
Walk-in: Hancock Welcome Center
Email: luostudentadvocate@liberty.edu
Call: (800) 424-9595
Registrar’s Office
Contact for: Academic Honesty Appeals and Review of Grade Appeals
Walk-in: Green Hall, 1569
Email: registrar@liberty.edu
Call: (434) 592-5100
School of Law
Contact for: General Complaints, Appeal of Dismissals, Grade Appeals, and Liberty Honor Code
Walk-in: Green Hall
Email: law@liberty.edu
Call: (434) 592-5300
Dean of Students
Contact for: Honor Code Appeals, Misconduct Concerns, and Additional Residential Concerns
Walk-in: Green Hall, 1830
Email: deanofstudents@liberty.edu
Call: (434) 582-2320
Financial Aid
Contact for: SAP Appeals, Appeal for Financial Aid, and Additional Financial Aid Concerns
Walk-in: Green Hall, 1569
Email: financialaid@liberty.edu
Call: (888) 583-5704
Student Accounts
Contact for: Fee Appeals and Additional Financial Concerns
Walk-in: Green Hall, 1569
Email: studentaccounts@liberty.edu
Call: (434) 592-3600
Office of Disability Accommodation Support
Contact for: Appeal for Accommodations, Interpreting Services, and Additional Disability Concerns
Online Students:
LUO ODAS Office: DeMoss Hall, 2312
Online Students Email: luoodas@liberty.edu
Online Students Call: (434) 592-4010
Residential Students:
ODAS Office: DeMoss Hall, 1264
Residential Students Email: odas@liberty.edu
Residential Students Call: (434) 592-4016
Office of Equity and Compliance
Contact for: All forms of discrimination, harassment, or sexual misconduct
Walk-in: Green Hall, 1845
Email: oec@liberty.edu
Call: (434) 592-4999
College of Osteopathic Medicine
Contact for: Disciplinary Action Appeals and Code of Conduct Concerns
Walk-in: Center for Medical and Health Sciences
Email: LUCOM@Liberty.edu
Call: (434) 592-6400