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Account Appeals and Complaints

The appeal and complaint policies are for those who wish to appeal their financial aid award, a policy decision, or submit a complaint for resolution. Appeals and Complaints are handled by the Compliance area of the Student Financial Services Office and are reviewed with appropriate individuals to reach a proper outcome.

Financial Aid Satisfactory Academic Progress Appeal Process

Institutional Scholarship Appeal Process

Financial Aid General Appeal for Assistance

Virginia State Grant Appeal Process

Federal Student Loan Appeal Process

Submitting Complaints of Fraud, Waste, and Abuse to the Office of Inspector General

Continuing Education (CE) Appeal

Athletic Scholarship Appeal

Resident Complaint Reporting

Online Student Complaint Reporting

Student Complaint Resolution Process

Virginia Department of Veterans Services Grievance Procedure

Washington State Student Loan Advocate