IT HelpDesk

Chat With Our Virtual Assistant or Search Our Knowledge Base

Get answers in seconds. Use the links below to chat with our Virtual Assistant for quick information or to search our 1,000+ knowledge base articles.

Available to all faculty, staff, and students.

Still need help? See other support options below.

Virtual Assistant

Chat Assistant

Chat With Our Virtual Assistant >

Requires pop-ups to be enabled in your browser

Search Knowledge Base

Search IT Knowledge Base >

Contact Us

Chat a Tech

Mon–Fri: 8:30 a.m.–8:50 p.m. (EST)

Chat with a Tech

Call

Mon–Fri: 8 a.m.–9 p.m. (EST)
Sat: 10 a.m.–6 p.m. (EST)
Sun: 1 p.m.–9 p.m. (EST)

Local
(434) 592-7800

Toll-Free
(866) 447-2869

On-Campus Support

Mon–Fri: 8 a.m.–5 p.m.*

*Closed Wednesdays 10:30–11:45 a.m. for Convocation

  • DeMoss Hall 2414
  • Green Hall 1539

View Campus Map

Faculty & Staff

Business Relationship Manager

Contact your Business Relationship Manager (BRM) to seek advice, request a project, report a problem, and more for your business or academic unit.

IT HelpDesk Knowledge Assistant
IT HelpDesk Knowledge Assistant