HSER 415 Case Management

This course follows the HSER 201 class, which provides the student with a broad overview of the field of human services and its historical context, and HSER 305 which addresses ethics in professional helping. HSER 301 will emphasize practice-relevant issues that will prepare the student with knowledge and skills for the major’s required internship.

Textbook readings and lecture presentations

No details available.

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in the Course Overview.

Discussions are collaborative learning experiences. Therefore, the student is required to create a thread in response to the provided prompt for each discussion. For each post, the student must respond to the discussion and reply prompts accordingly.

Discussion: Engage, Assess, and Intervene

The student will post their own video from the Skills Demonstration 2: Establishing Goals and Action Steps Assignment role-play session. This will be viewed by other students for review and response. The video will be uploaded and a brief statement of the case will be given: client’s (fictional) name and reason for referral. The student will then post one reply to a peer, addressing all of the required prompts included in the assignment instructions.

Discussion: Termination and Tuning In

The student will create a thread that thoroughly covers each of the 3 required prompts. The student will then post 2 replies, as stated in the instructions. 

For this assignment, the student will conduct and video-record an in-person role-play of a goals and actions steps (treatment plan) session with a client. The student will complete the following as part of this assignment:

• Informed Consent Form, signed by you and the person being your “client.”
• 10-15 minute recorded role-play session with your “client” (video file) 
• Skills Demonstration 2: Establishing Goals and Action Steps & Reflection/Analysis Template
• Self-critique of Skills: Strengths and Growth Areas Template (“Goals” tab)
• Goals Sheet (Treatment/Service Plan)

For this assignment, the student will conduct and video-record a virtual role-play of a progress check-in with your client. The student will complete the following as part of this assignment:

• Informed Consent Form, signed by you and the person being your “client.”
• 8-10 minute recorded role-play session with your “client” (video file)
• Skills Demonstration 3: Evaluating Goals and Progress & Reflection/Analysis Assignment Template
• Self-critique of Skills: Strengths and Growth Areas Template (“Check-In” tab)

For this assignment, the student will conduct and video-record an in-person role-play of a termination (closing) of services session with a client. The student will complete the following as part of this assignment:

• Informed Consent Form, signed by you and the person being your “client.”
• 10-15 minute recorded role-play session with your “client” (video file)
• Skills Demonstration 4: Termination & Reflection/Analysis Assignment Template
• Self-critique of Skills: Strengths and Growth Areas Template (“Termination” tab)

The student will complete a SOAP Notes write-up for a client based on the content of the Skills Demonstration 3: Evaluating Goals and Progress role-play session. 

Quizzes in MindTap Videos (7)

The student will complete Quizzes in the MindTap platform based on the Learn material in each assigned module/week.