ENGI 371 Six Sigma, Lean and Kaizen

Six Sigma is a process improvement methodology that is important for quality management/improvement across a wide range of industries. It a method that provides organizations tools and methods to improve the capability of their business processes by reducing variation while improving performance and profitability. Six Sigma places a strong emphasis on statistics and rigorous data analysis and the implementation process (DMAIC). Lean methods of process improvement are closely related to Six Sigma, and are often combined as “Lean Six Sigma.” These methodologies rely on statistics-driven approaches to quality management, lean approaches focus on eliminating waste and non-value added processes, while traditional Six Sigma emphasis on reducing variation and improving control. In practice, these techniques are often interrelated and complement each other, as both work towards the goal of delivering the highest level of quality at the lowest cost.

For information regarding prerequisites for this course, please refer to the Academic Course Catalog.

Course Guide

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Textbook readings and lecture presentations/notes

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Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in the Course Overview.

Written Assignments (4)

The written assignments chronologically follow the Six Sigma process. The following are the four assignments of this group:

1. Problem Identification, Stakeholder Research & Data Requirements
2. Define & Measure
3. Analyze & Evaluate
4. Results & Recommendations

Presentation Assignments (4)

The Presentations chronologically follow the Six Sigma process and are based on the results of the Written Assignments. The following are the four assignments of this group:

1. Problem Identification, Stakeholder Research & Data Requirements
2. Define & Measure
3. Analyze & Evaluate
4. Results & Recommendations

Peer-Review Discussions (4)

The Peer-Review Discussions chronologically follow the Six Sigma process and are based on the results of the Presentation Assignments. In this course, you will have four (4) discussion assignments that give you opportunity to give and receive feedback on your writing assignments. Each student must submit their Presentation Assignment relevant to the Discussion for review. In each peer review discussion, you will review two of your peers submissions and provide a substantive and relevant review of each. Each review should have a minimum of 300 words (600 words total minimum). The following are the four assignments of this group:

1. Problem Identification, Stakeholder Research & Data Requirements
2. Define & Measure
3. Analyze & Evaluate
4. Results & Recommendations

Please remember, that no credit will be given to peer reviews unless the student has submitted their own presentation as an initial post.

Quizzes (8)

There will be eight (8) quizzes in this course. The quizzes will cover the Learn materials for the assigned modules: weeks. The quizzes will be openbook/opennotes, contain 20 questions, and have a 60minute time limit. Two (2) attempts will be provided and the average of the two (2) attempts will be recorded as the final quiz score.


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