Survey of Human Services – HSER 201

CG • Section 8WK • 07/01/2018 to 12/31/2199 • Modified 09/05/2023

Course Description

This course explores the complexities of the Human Services field, such as, the macro-mechanics of the service delivery system, the variety of professionals within the field, and the diversified population groups receiving specialized services. It provides the student with a historical perspective and it explores the societal values that served as a catalyst for the implementation of the policies that influence the delivery of human services.

For information regarding prerequisites for this course, please refer to the Academic Course Catalog.


The student will become better prepared to serve in any community with the knowledge of the various roles and functions of the human service professional, and an understanding of the types of agencies and services they provide. The course will additionally address methods of influencing social change; professional values and ethics; the particular needs of at-risk populations; family and group dynamics; and community functioning.

Course Assignment

Textbook readings and lecture presentations

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in the Course Overview.

Discussions (2)

The student will complete 2 Discussions in this course. The student will post one thread of at least 350 words by 11:59 p.m. (ET) on Thursday of the assigned Module: Week. The student must then post 2 replies of at least 100 words by 11:59 p.m. (ET) on Monday of the assigned Module: Week. For each thread, students must support their assertions with at least 1 scholarly citation in APA format. Any sources cited must have been published within the last five years. Acceptable sources include the textbook, the Bible, and other scholarly sources.

Resource Database Assignments (8)

The purpose of these assignments is to assist students in becoming aware of and connected to the social service agencies in their communities. This will help the student begin to develop a referral network which will be beneficial to their future clients.

Volunteer Experience Reflection Assignment

The student will volunteer for 4-5 hours at an agency in their community that provides direct services to a specific population in need (i.e., a shelter, camp, recreational center, food pantry, etc.) to affiliate them with the needs of the community. These hours can be completed in 1-2 sittings, but they must all be completed at the same agency. They will then complete a four-page reflection paper to document the experience and connect it back to human services concepts discussed in this course.

Human Services Experience Interview and Career Exploration Assignment

This project will consist of an interview with a professional in a Human Services field and a reflection paper on the experience, connecting it to the student's desired future career in the Human Services field. They will select a relevant agency where they might like to seek employment in the future. The student is to investigate at minimum the services provided, the population served, how a referral is received, and the length of time a client may receive services. An informational interview is to be conducted with the professional to gain insight into their work and educational background as well as to develop an understanding of the demands of the profession. This paper is to be typed, size 12 font, and double-spaced with a current APA title page. 

Quizzes (8)

Each quiz will cover the course material for the module in which it is assigned. Each quiz will be open-book/open-notes, contain 10 multiple-choice and true/false questions, and have a 20-minute time limit.