Conflict Resolution and Negotiation – BUSI 455

CG • Section 8WK • 11/08/2019 to 04/16/2020 • Modified 04/05/2022

Course Description

A review of the theories, processes and practices of conflict resolution and negotiation. Student strategies. Cultural aspects of conflict and negotiations and diagnose and identify negotiation strategies. Cultural aspects of conflict and negotiation will be examined.

For information regarding prerequisites for this course, please refer to the Academic Course Catalog.

Rationale

Business leaders and managers negotiate in a wide range of settings, including contracts, business transactions, employment, and conflict resolution. Effective negotiation skills and knowledge of underlying negotiation theory is critical to successful leadership and business management. Successful negotiation allows professionals to pursue alternative ways to resolve conflict, build value, solve problems, and meet objectives. Christian leaders must also be able to integrate scriptural models of conflict resolution into their management and negotiation strategies.

Measurable Learning Outcomes

Upon successful completion of this course, the student will be able to:

  1. Apply appropriate conflict resolution theories to various situations.
  2. Evaluate negotiation strategies.
  3. Analyze different styles of conflict.
  4. Evaluate personal and cultural issues that affect conflict resolution and negotiation.
  5. Integrate biblical principles within the field of leadership.

Course Assignment

Textbook readings and lecture presentations/notes

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in the Course Overview.

Discussion

Discussions are collaborative learning experiences. Therefore, the student is required to create a thread in response to the provided prompt for the discussion. The thread must be at least 500 words and demonstrate course-related knowledge. The thread must include at least 2 scholarly sources other than the textbook/course material and must be cited in current APA format. In addition to the thread, the student is required to reply to 2 other classmates’ threads. Each reply must be at least 200 words and contain at least 2 scholarly sources.

Negotiation Planning Guide: Structured Checklist Assignment

The student will review Exercise 4: Planning for Negotiations, found on page 203 of the Liberty University Create text. After reviewing Exercise 4, the student will complete the Planning Guide from page 205 by answering the 10 questions that are presented. This analysis will be submitted in Canvas.

Negotiation Simulation Assignments (4)

The student will participate in live negotiation exercises. The student will assume roles provided; submit individual planning and strategy assessments; contact the other negotiation actors to negotiate the assigned issues; and submit results and summary assessments. The simulations will be as follows:

  • Negotiation Planning: Buyer and Seller Assignment
  • Negotiation and Results: Buyer and Seller Assignment
  • Negotiation Planning: Management and Employees Assignment
  • Negotiation and Results: Management and Employees Assignment

Practical Application and Reflection Assignment

The student will reflect on the assigned readings as well as the negotiations and type a four page paper regarding what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding (One page).  

Discuss one concept from Sande with citation, why it is important, and how you plan to use it in practical ways with examples (One page).

Discuss one concept from the Create Text, why it is important, and how you plan to use it in practical ways with examples (One page).

Please provide your thoughts in the (general) form of a leadership self-development plan. (One page).

Ethics Paper: Final Submission Assignment

The student will write a paper of at least 800 words in current APA format that focuses on the ethics of common negotiation strategies, particularly those of deception and withholding information, using a biblical worldview. The paper must include at least 3 sources in addition to the Bible and/or textbook.

Quizzes (2)

There are two quizzes in this course that are due prior to the Negotiation Assignments. Students will list their preferred role/topic for the assignments, and the instructor will provide feedback and assign the student a role based on his/her answer to the quiz question.