Conflict Resolution and Negotiation – BUSI 455

CG • Section 8WK • 11/08/2019 to 04/16/2020 • Modified 10/27/2020

Course Description

A review of the theories, processes and practices of conflict resolution and negotiation. Student strategies. Cultural aspects of conflict and negotiations and diagnose and identify negotiation strategies. Cultural aspects of conflict and negotiation will be examined.

For information regarding prerequisites for this course, please refer to the Academic Course Catalog.


Business leaders and managers negotiate in a wide range of settings, including contracts, business transactions, employment, and conflict resolution. Effective negotiation skills and knowledge of underlying negotiation theory is critical to successful leadership and business management. Successful negotiation allows professionals to pursue alternative ways to resolve conflict, build value, solve problems, and meet objectives. Christian leaders must also be able to integrate scriptural models of conflict resolution into their management and negotiation strategies.

Measurable Learning Outcomes

Upon successful completion of this course, the student will be able to:

  1. Apply appropriate conflict resolution theories to various situations.
  2. Evaluate negotiation strategies.
  3. Analyze different styles of conflict.
  4. Evaluate personal and cultural issues that affect conflict resolution and negotiation.
  5. Integrate biblical principles within the field of leadership.

Course Assignment

Textbook readings and lecture presentations/notes

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in Module/Week 1.

Discussion Board Forum

Discussion boards are collaborative learning experiences. Therefore, the student is required to create a thread in response to the provided prompt for the forum. The thread must be at least 500 words and demonstrate course-related knowledge. The thread must include at least 2 scholarly sources other than the textbook/course material and must be cited in current APA format. In addition to the thread, the student is required to reply to 2 other classmates’ threads. Each reply must be at least 200 words and contain at least 2 scholarly sources.

Negotiation Analysis

The student will review Exercise 4: Planning for Negotiations, found on page 517 of the Lewicki & Saunders text. After reviewing Exercise 4, the student will complete the Planning Guide from page 519 by answering the 10 questions that are presented. Questions may be answered with 1 – 3 sentences for each question on the provided Negotiation Analysis Word document. This analysis will be posted in Blackboard.

Negotiation Simulations

The student will be paired with a classmate and a team throughout the term to participate in simulated negotiation exercises using iDecisionGames. The student will assume roles provided within the software; post planning and strategy discussions within pairs; contact the other pair in his/her team to negotiate the assigned issues; and post results and reflections within the software. The team simulations will be as follows:

  • Negotiation 1 - Planning
  • Negotiation 1 - Negotiation and Results 
  • Negotiation 2 - Planning
  • Negotiation 2 - Negotiating
  • Negotiation 2 - Self-Critique (including Peer Evaluations)

Ethics Paper

The student will write a paper of at least 800 words in current APA format that focuses on the ethics of common negotiation strategies, particularly those of deception and withholding information, using a biblical worldview. The paper must include at least 3 sources in addition to the Bible and/or textbook.