Account Appeals And Complaints Online Degree Programs

Appeal and Complaint Policies and Procedures

The appeal and complaint policies below are for those who wish to appeal their financial aid award, a policy decision, or submit a complaint for resolution.

Appeals and complaints are handled by the compliance area of Student Financial Services and are reviewed with appropriate individuals to reach a proper outcome. 

Financial Aid Satisfactory Academic Progress Appeal Process

Institutional Scholarship Appeal Process

Financial Aid General Appeal for Assistance

Virginia State Grant Appeal Process

Federal Student Loan Appeal Process

Submitting Complaints of Fraud, Waste, and Abuse to the Office of Inspector General

Continuing Education (CE) Appeal

Athletic Scholarship Appeal

State Consumer Complaint Contact Information

Undergraduate Resident Complaint Reporting

Online Student Complaint Reporting