245 ONE-FIVE Express
Student Package Pick-Up, Shipping, and Printing Services
245 ONE-FIVE Express is the dedicated facility for student mail and package pick-up, shipping and printing services.
If Amazon or other companies notify you that your package has been delivered, please wait for the Package Notification email from Liberty as your package may not have physically arrived on campus yet.
Liberty Postal Services and LU 245 ONE-FIVE Express process all mail and packages within 24 hours of their arrival on campus.
Liberty Postal Services and LU 245 ONE-FIVE Express are UNABLE to accept grocery or food deliveries. If students have a delivery to campus from any food or grocery delivery service, the delivery should be delivered to their physical dorm location on campus and coordinated directly with the delivery service. Using your campus mailing address is prohibited as we are unable to accept them at our postal facilities. Thank You.
Liberty Postal Services and LU 245 ONE-FIVE Express are currently operating as normal. If you are in quarantine and unable to pick up your mail or packages you may have an RA or an RD pick up items for you. You do not need to notify us if an RA or an RD is picking up for you. Friends are NOT authorized to pick up on your behalf.
Alternatively, we can hold your package/mail until you get out of quarantine. If you would like us to hold your items that have arrived for you prior to going into quarantine that you have not been able to pick up, please reply back to the original Pickup Notification email and let us know you are now in quarantine. All future packages and mail that arrive will still be subject to the standard two week hold period as you should be out of quarantine before their hold time expires.
Please emailwith any questions or concerns you may have.
Hours of Operation
Fall 2021 Hours
Monday, Tuesday, Thursday Friday– 7:30 a.m. – 8:00 p.m.
Wednesday– 7:30 a.m. – 6:00 p.m.
Saturday– 9:00 a.m. – 12:00 p.m.
Sunday – Closed
Mailing address format and address location for all Residential Students:
Student’s Full Name
Flames Box xxxxxx
1971 University Blvd
Lynchburg VA 24515
Here are the steps to locate your personalized Flames Box number:
1) Log into ASIST
2) Click the Housing Tab
3) Click View or Update Housing
4) Click View Room Details
5) Choose the option to view the current semesters Room Details
This is your mailing address and Flames Box number for the ENTIRE time you live on Liberty’s campus.
All letter mail and packages may be picked up at the 245 ONE-FIVE Express location in Commons III after receiving an email confirming an item is ready to be picked up.
Flames Box numbers are required in addressing all letter mail and packages in order to identify the correct student the incoming mail or package is intended for.
- UPS/FedEx/USPS Shipping
- USPS Postage stamps
- Overnight Express
- Certified Mail
- Envelopes, Boxes, and Packaging supplies
- Delivery Confirmation
We accept the following payment methods: Cash, Visa/Mastercard/Amex/Discover, and Flames Cash.
Shipping prices vary by carrier, weight, and location. These prices fluctuate daily and are unable to be accurately provided until time of shipment.
All Mail/Packages leave this facility at 3:00 pm Monday through Friday, with departing campus at 4:00 pm. Any mail received after 3:00 pm will be processed the next business day.
Packages utilizing prepaid labels or mail that is already stamped may be dropped of during open hours on Saturday, but the items will not leave the facility until Monday afternoon. There is no custom shipping processed on Saturday.
Package Arrival Information
Packages arrive up to three different times a day to this facility, depending on many variables. Here is a schedule below.
Monday – Friday: 8 a.m., 11 a.m., and 3 p.m.
Saturday & Sunday: No Packages are received or shipped by the University.
Packages and letter mail are held for two weeks. After the two week mark is met, all items are returned to the sender. Please be advised.
Package Processing Information
We receive several thousand pieces of letter mail and packages that require sorting/processing for the thousands of students we serve daily. Our standard is to have all items processed within 24 hours of arrival at the 245 ONE-FIVE Express.
If Amazon or other companies notify you that your package has been delivered, it may have arrived at the Lynchburg Post Office but it has not yet arrived to Liberty’s campus.
You will receive an email notification once any letter mail or packages have arrived and are ready for pickup.
Package Pickup Information
Letter Mail and Package – Pickup
- You will receive an email notifying that you have a package/letter available to be picked up at the 245 ONE-FIVE Express.
- When you come to pick your item up, you MUST have either one of two things: Your Flames Pass or a valid Government Issued Photo ID. If you do not have either one of those, you WILL NOT be able to pick up your package/letter.
- Parents or other family members are not able to pickup packages/letters for the student. We can ONLY make an exception under certain circumstances.
- As a courtesy to those around you and those working, please do not use cellular telephones while picking up a package/letter.
Packages and letter mail are held for two weeks. After the two week mark is met, all items are returned to the sender. This policy is deactivated during University break times. Please be advised.
Stamped Letter Mail and Prepaid Package – Drop off
- If you have a prepaid label, you can bring your package to any available station. We can provide an email confirmation if so desired.
- If you have stamped letter mail, feel free to drop it off with the next available Postal Specialist at any station.
Off-Campus Student Mail Policy
If you have moved off-campus, you CANNOT continue to have your Mail/Packages sent to Liberty University. Once a student moves off campus, the previous address assigned to the student is reassigned. When a package arrives for an individual that is not in our inventory system, it goes on the list of unclaimed packages. It’s our policy to keep those unclaimed packages for two weeks. After the two week mark, the packages are returned to the sender. Once again, off-campus students will not receive email alerts as they are no longer in our system. Please contact our office if you have any questions.
Here are some frequently asked questions in the link below that may help answer some of your own questions. Feel free to contact us for any help.