Procedures and Guidelines
The initial minutes after an injury or medical crisis frequently are the most important. If you remain calm, you will be better able to share critical information with emergency responders.
- Immediately call LUPD at (434) 592-3911 or 911 and tell the dispatcher about the person who needs attention:
- Approximate age
- Nature of injury or illness
- Pertinent medical history, if known
- Precise location
- Do not hang up until the dispatcher instructs you to do so
- DO NOT move an injured person unless there is immediate danger of further harm until emergency medical personnel arrive.
- Keep the person warm, if needed.
- If possible, designate someone else to direct emergency responders from the approach to the victim.
For those with medical emergency response training
- If trained, take prompt appropriate action by providing basic first aid until emergency medical personnel arrives and take over care of the victim.
- Appropriate action can mean anything from waiting near the injured person to applying direct pressure to a wound, performing CPR, or splinting an injury.
- Never perform a medical procedure if you are not sure how to do it.