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Higher One

Higher One ATM Announcement

Higher One is currently undergoing an operational transition that will affect ATM access for all OneAccount holders on campus. Effective Wednesday, May 4, 2016, all Higher One ATMs on campus will be out of service until further notice. Please note, you can still withdraw funds from their machines until this date.

After May 4, you can access funds both on- and off-campus by these methods:

  • Get cash back from a merchant when you complete a debit transaction
  • Use BB&T or Wells Fargo ATMs located on campus in DeMoss Hall, Tilley Student Center, or at the main entrance of Green Hall; then contact Higher One at (866) 545-8663 for a fee refund
  • Use ATMs on the surcharge-free Allpoint network at these Wards Road locations: CVS, Kmart, Target, or Walgreens

Additional surcharge-free ATMs can be located by:

  1. Using the Higher One app on your smartphone
  2. Visiting the ATM locator at AllpointNetwork.com
  3. Calling (800) 809-0308

We apologize for any inconvenience this may cause. Please contact us with any further questions.


Higher One is the Liberty University refund management partner that gives students the capability to select a refund preference in order to receive financial aid refunds released by the university. 

You Have Choices!

Funds are disbursed by Higher One to the student based on their refund preference

  • Deposit to a Personal Account
  • Deposit to a OneAccount
  • Paper check

Every student is issued a Higher One personal code to the mailing address on file with the University upon completion of Financial Check-in.

*If you have an international address, a Higher One Card will not be issued to you. Instead, refunds will be mailed directly from the university.

Set Up Your Refund Preference

When you receive your welcome packet in the mail, visit the Higher One website and click the green Get Started button. You will be prompted to enter the 12 digit alpha-numeric personal code and select your refund preference.

View the Refund Selection Tutorial for assistance. 

Change Your Refund Preference

You may update you refund preference at any time, but the changed refund preference will only apply to future refunds. To do this, log onto the Higher One website, select the Financial Refunds button, and click Refund Preferences.