Higher One Refund Management General Web Announcement:
As stated in an earlier announcement, Liberty University went through a vetting process to ensure all Liberty University students are afforded the best possible service for managing their refunds. In this process, Liberty University vetted each participant’s services, fees, regulatory compliance, and convenience for our student population. As a result of this process, we have selected Higher One, Inc., as our continued refund management partner.
As promised, we wanted to relay further details of the changes that Higher One, Inc. made to the refund program at Liberty University. Here are some notable changes that will take place as of Fall 2015.
More Refund Choices
We welcome any feedback that you may wish to provide or any questions that you may have. We trust that you will be pleased with the many changes that Higher One, Inc. has made to their student refund process.
Higher One is the Liberty University refund management partner that produces the Higher One Card, the tool used to disburse all financial refunds released by the university.
-Deposit to Another Account: refunds are sent to an existing bank account. Money in two to three business days.
-Same Business Day Deposit to a OneAccount: Open the OneAccount, an FDIC-insured checking account with Higher One. Money deposited to the account the same business day funds are released by Liberty University to Higher One.
-No preference selected: a check will be issued 21 days after refunds release
-call (434) 582-7771
-in person at 1957 Green Hall during business hours
|Use the EasyHelp function of your OneAccount|
|1-866-545-8663 (Monday - Friday 8:00 - 8:00 EST)|
|ACH forms: 1-866-754-6216
ACH Transfer Forms