FAQs: Current Students

You can find the correct links for both K-12 and Dual Enrollment by clicking on the links.

We provide 3 different ways to contact your teacher: 

     1. Through your Inbox in the curriculum. 

     2. By phone at (866) 418-8741. 

     3. Via the “Chat Live” button in your curriculum portal.

The only way to contact your Dual Enrollment college professor is via email. You can access your professor’s email address in Canvas

To speak with our academic advising team, follow one of the methods below: 

     1. Call (866) 418-8741. 

     2. Email LUOACurrentStudents@liberty.edu.

To speak with Student Accounts, follow one of the methods below: 

     1. Call (866) 418-8741. 

     2. Email LUOAStudentAccounts@liberty.edu.

To speak with the IT Helpdesk, follow one of the methods below: 

     1. Call (866) 418-8741. 

     2. See other contact information here. 

You can either speak with our academic advising team to process your registration or you can register for courses, view your course schedule, and your Degree Completion Plan through our Course Registration Tool.

Request Transcripts

• Use this form to request electronic or mailed LUOA and Dual Enrollment transcripts for your LUOA student.
• Remember to log in as the parent/Affiliate administrator.
• When prompted for request type, please select:
  • Standard for Dual Enrollment Transcripts
  • Online Academy for traditional K-12 Transcripts
• There is no cost for requesting LUOA transcripts except for expedited mailed copies.

Our flexible curriculum allows students to take breaks. It is important to contact our academic advising team and teacher(s) as well, so we know not to process any withdrawal for inactivity.

If needing to withdraw, please contact our academic advising team, who will process everything accordingly and work with Student Accounts to update any necessary financial obligations.

While having a student ID card is not required, we do recommend getting one!

If you would like to order a student ID card, you can fill out the request form. After you fill out the request form, your student ID will be mailed to you.