The Office of Student Accounts exists to assist and support LUCOM student-doctors with excellent customer service in Financial Check-In (FCI), refunds, balance resolution, and the coordination and collection of payments.
Additional assistance is available, such as:
- Assisting with FCI and/or Tuition Payment Plan related Issues. FCI must be completed online, through ASIST each semester, and is how the student’s class schedule, attendance and financial arrangements are confirmed each semester
- Processing and applying payments of cash, checks, money orders, credit cards, wire transfers, and online payments to the student-doctors’ accounts
- Counseling you with your account. Each student-doctor is encouraged to speak with the LUCOM Student Accounts Representative regarding questions and assistance related to their account, balance, or payment arrangements
Got a question to ask about your account? A Student Accounts representative is available by calling (866) 783-0191 and by email at firstname.lastname@example.org. You can also visit the Student Service Center inside Green Hall on Liberty’s main campus.