We’re excited to get you ready for the new Inclusive Access initiative! Understandably, there are some questions that may arise and we’re here to address them! You may use the buttons below to jump to the relevant section or feel free to skim for what you’re looking for. If you can’t find an answer on this page, please contact the Center for Academic Development at CAD@liberty.edu.

Course Material Questions

Where can I find my books?

What if I want a hard copy?

Where do I find the ISBN for books, if I want to purchase a hard copy?

Can I purchase a loose-leaf version, if I want?

Are all books digital?

What if my course has a kit?

Fees & Accounts

Will there be a fee for Inclusive Access?

How much do I pay for my books?

Are my books covered if I take a Graduate Course?

Can I still request a Book Voucher?

Is there still a Military Book Voucher?

Do I need to cover any required materials at all?

Why do I see a course fee and course fee waiver on my student account?

Inclusive Access Questions

What features do these products have?

How long do I have access?

What if I’m enrolled in an LUO Undergraduate course, but I’m a residential student?

What if I need technical support?

Will this be offered to Graduate or Residential students in the future?

Shipping Questions

How do I update my shipping address?

When will I receive physical items?

Will you ship my books if I live overseas?

Who do I contact if I have a shipping issue?

Miscellaneous Questions

What if I have specific disabilities?

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