Information Services - IS Success

Friday, June 2, 2017

IS Success - Roku Launched

Liberty University Collaborates with the Largest Set-top Box Service.

Early this May, Liberty University in a joint effort with Roku and Float Left Interactive, created its own downloadable channel to broadcast campus events; including one of Liberty’s highest attended commencements of all time.

Roku is a set-top box service and product that allows individuals to turn their televisions into internet portals. These portable devices enable TVs to stream video content across multiple entertainment sites and cable television programs, all in a single location. Roku is the largest set-top box service in the industry and is quickly becoming one of the largest TV brands in America. One out of every eight smart TV’s sold in the U.S. ran a Roku operating system.

Liberty’s goal in working with Roku is to provide on-demand, live video streaming of university events in order to deliver an on-campus experience worldwide. Family, friends, and others interested in the University’s activities will be able to become more involved in events such as Convocation, Homecoming, and Commencement. In the future, Liberty hopes to integrate Roku into the classroom; both residentially and online.

Roku provides the simplicity of all your streaming services in one location. Connect your Netflix, Amazon, YouTube, and any other video account to Roku and browse video and movie entertainment with ease. You can even add various channels depending on the genre to make your browsing more enjoyable. Make sure to add Liberty University's own channel and keep up with all that is happening on campus!

Posted at 11:46 AM | Permalink

Thursday, January 26, 2017

IT Success - Indoor Track Facility

This weekend, Liberty’s new indoor track complex will open for its first official meet.

Back in the fall of 2015, the University announced plans for a new building to replace & expand on the facilities that had been housed in Green Hall. For the next seventeen months, various members of our Infrastructure/Media Operations division partnered with internal & external groups to understand the scope of the project:

  • For the office spaces, computers, monitors, network drops, & wireless access points were needed.
  • For the track proper, the needs included monitors, sound reinforcement, & digital scoreboards.
  • For concessions & other spectator areas, digital signage & point-of-sale terminals were required.

Once designs were confirmed for the new facility, Site Lead Ryan Smith & team began the task of meeting these needs. Thousands of feet worth of network cabling were laid while the Complex was built up to support hardware installations. Additionally, Business Relationship Managers (BRM’s) worked parallel to Smith, ensuring open communication was maintained with Athletics as new requirements were discovered. As building continued through 2016, IT was able to work around multiple challenges, including construction delays & Leadership changes within IT, to meet deadlines.

Over the winter break, additional IT teams from Network Operations came in, putting in late hours, to ensure last minute details were addressed. In the past few weekends, Athletics have used smaller meets to test out the new facilities. There will be a grand opening ceremony for the Complex this Saturday, January 28th, at 10:30 AM.

Posted at 1:04 PM | Permalink

Wednesday, December 7, 2016

IT Success - Adobe Design Wars

Last Thursday, the Adobe-sponsored “Design Wars” took place at the School of Communication &  Creative Arts (SCCA) in Green Hall. Nearly thirty undergraduate and graduate students from several different fields of study participated in the five-hour event. Once submitted, the best work was decided upon by Monique Maloney (Assistant Professor, co-faculty advisor for AIGA), Todd Smith (Chair of Studio & Digital Arts, professor), Chris Hara (Deputy CIO of Information Services), and Josh Frejosky (Director of IT Communication). Congratulations to Blake Embry (first place), Annie Shelmerdine (second place), and Grayson Guffey (third place) for taking top honors.

 

Design Wars” is a concept that allows students to create advertisements for a hypothetical client. 2016 marks the first year where IT Communications (IT COMS) helped host and gain sponsorship of Adobe for the competition. Students recieved their assignment and informed that only Adobe products may be used to create their work. This year, the students submitted posters and invitations that IT COMS could use for next semester’s second annual Adobe Academic Achievement Awards.

 

Photos taken by Noelia Alvarado & Chris Shaw.

This event was a huge success. Special thanks goes out to the School of Communication & Creative Arts, AIGA, IT Communications - Marketing, and Adobe for making this event a huge success.

Posted at 2:49 PM | Permalink

Tuesday, November 1, 2016

IT Success - IS Road Show

On Thursday, Oct. 27th, IS Communications (IS COMS) put on the University’s first IS Road Show. The concept was established as a means to facilitate interaction with new technologies. In partnership 

with the School of Education (SOE), the IS Road Show was comprised of four stations set up in the SOE clinical rooms. Faculty & staff members were invited to share files, create presentations, take quizzes, and edit documents using products such as Dropbox, Adobe Spark, Top Hat, and Microsoft Office 365. In four hours, over two-thirds of the SOE were able to experience the Road Show. Feedback regarding the show has been positive, with several SOE faculty stating they appreciated the hands-on nature of the event.

IS COMS is currently exploring different schools and departments across the University for future Road Show events. 

Postedby Christopher Shaw at 8:01 AM | Permalink

Monday, October 10, 2016

IT Success - MABUG

During the University’s fall break, the Registrar’s Office hosted this year’s Mid-Atlantic Banner User Group Conference (MABUG). Entitled “MABUG On The Mountain”, over 200 representatives from over three dozen schools and universities were treated to three days of entertainment, vendors, and small-group breakout sessions covering a myriad of Banner-related topics.

All in all, 22 of the 67 sessions were facilitated by members of LU Information Services (LU IS). Speaking from our University’s perspective, Analytics/Decision Support (ADS) and IT Operations representatives presented material and led group discussions on topics including:

  • Stream Replacement & Data Replication Software
  • Xtender database design
  • Overall SQL performance
  • APEX Development & Everyday Use

2016 marks the second time that Liberty has played host to the conference (2009). By inviting so many institutions to the campus, LU has the opportunity to build relationships with those responsible for education and infrastructure from institutions as far away as New Jersey and South Carolina.

Postedby Christopher Shaw at 5:09 PM | Permalink

Friday, September 30, 2016

IT Success - IT Marketplace: Campus Technology Store Launch

On Wednesday, September 28th, IT Communications (IT COMS) ushered in a new chapter in the story of the IT Marketplace. Existing as an online entity for the past several semesters, the IT Marketplace, an Apple ® Authorized Campus Store, now resides within the Computer Lab on the second floor of DeMoss Hall. Since the soft launch of the store a couple of weeks prior, dozens of students have already taken advantage of the physical inventory and point-of-sale efficiency.

Several teams coordinated efforts to make the store a reality on campus. Across the University, Accounting, Finance, and Procurement worked through details surrounding purchasing, POS, and inventory. Within Information Services, Compliance (part of Enterprise Architecture) partnered with IT COMS on legal matters surrounding point-of-sale & brand representation.

To celebrate the Grand Opening event, IT COMS took over the DeMoss Grand Lobby, offering free candied apples and assorted “swag”. In five hours, over 700 students, faculty, and staff visited the store, stirring up excitement within the Liberty community!

To learn more about the IT Marketplace, please visit our store location at DeMoss 2184 or check out our website at www.Liberty.edu/ITMarketplace.

Postedby Christopher Shaw at 12:16 PM | Permalink

Friday, September 30, 2016

IT Success - Technology Councils Take Shape

In an ongoing effort to understand how the University interacts with technology, IS Communications (IS COMS) has established technology councils. Last fall, the Student Technology Council (STC) began meeting with IS Leadership & representatives from different vendors (Adobe, Cisco, McGraw-Hill) to offer feedback on the products and services that are in use every day at Liberty. Over the summer months, COMS launched the Faculty Technology Council (FTC), allowing instructors of all levels to provide their thoughts on how technology may improve student engagement.

In the September meeting of the FTC, faculty members from several schools and departments provided observations from the first month of the fall semester. Practical examples were given around the use of Top Hat within classroom settings. Several members had good things to say around the new wireless access points (WAPs) throughout DeMoss. Our new CIO, John Gauger & our new Deputy CIO, Chris Hara, were in attendance. They spoke to updates around Dropbox data security & the integration advancements Top Hat is currently working towards.

For the first STC session of the school year, the group continued to explore the range of telepresence. The residential group was split across two rooms in the Jerry Falwell Library, while the IS COMS director, Josh Frejosky, & online students connected remotely using Jabber by Cisco. The meeting showcased the ease of accessibility for meetings with people separated by distances near or far. After introductions, the IS COMS team began a discussion around internet connectivity, Top Hat use in classes, & Help Desk interaction. Frejosky introduced the concept of “remote desktops” & gathered feedback around how this emerging technology may be utilized across the University. 

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Postedby Christopher Shaw at 9:27 AM | Permalink

Wednesday, September 7, 2016

IT Success - HelpDesk Blitz

As the 2016 school year got underway, multiple teams from IT set up shop in the Jerry Falwell Library for the annual IT Blitz. Between August 24th and September 2nd, students, faculty, and staff were able to have their questions about connectivity, printers, software, hardware, or their LU account answered by members of Campus Support (CS) or Communications (COMS).

During the event, CS successfully handled over 2,200 requests from walk-in traffic as well as requests submitted through the Help Desk Portal. The top requests students brought to the Blitz included network setup/connectivity, software installations (including Office 365 and the Adobe Creative Cloud), and support for printers or mobile devices.

 

Students, faculty, or staff with questions about hardware, software, or applications should contact the IT Help Desk. Many questions have already been answered by CS via Help Desk DIY. There, hundreds of articles written by subject matter experts direct the reader through basic troubleshooting steps.

 

Postedby Christopher Shaw at 3:50 PM | Permalink

Thursday, September 1, 2016

IT Success - Dropbox

In late July, Information Services (IS) launched a new cloud-based storage solution for University Faculty and staff. Dropbox for Education is a platform for file storage and collaboration that improves idea sharing. It also simplifies data accessibility whether working on campus or remotely. Once created, a Dropbox account provides several efficiency and storage advantages:

  • Unlimited storage of work & personal files
  • File version rollback for any file saved in Dropbox
  • Deletion recovery
  • Remote access to all files without the use of VPN
  • Ability to collaborate with internal and external by sharing files

Initially released to the population in waves, Dropbox is currently available to approximately eight thousand faculty and staff members. So far, adoption has been promising (all data presented as of August 22, 2016):

  • Over thirteen hundred people have created a Dropbox for education account
  • Dropbox for education folders have been accessed on over one thousand different devices
  • Over four terabytes of data have been moved to Dropbox folders

Faculty or staff members who have yet to receive an invitation to Dropbox are encouraged to contact isfeedback@liberty.edu and submit a request. Additionally, those interested in training around the different advantages a Dropbox for education account offers may visit the Technology Education Center’s (TEC) webpage to register for an upcoming class.

Postedby Christopher Shaw at 10:05 AM | Permalink

Monday, May 9, 2016

IT Success - Adobe Academic Achievement...

On April 27th, Liberty University hosted the first annual Adobe Academic Achievement Awards reception in Williams Stadium.

The reception was created as a joint effort between Adobe and Liberty University Information Technology to recognize students for their exemplary achievement in utilizing the Adobe Creative Cloud products. All of this year’s award winners were from The School of Communication & Creative Arts studying a degree track under Digital Media & Communication Arts or Studio & Digital Arts. Professors within each department nominated students who showed exceptional creativity and skill in Adobe applications such as InDesign, Photoshop, Illustrator, Premiere Pro, After Effects, and more.

Visit our full album in Lightroom

The awards ceremony featured speakers such as John Gauger, the Deputy Chief Information Officer for Liberty University Information Technology (LUIT), and keynote speaker Paul Faust, the Adobe Vice President of Education for East Accounts, who motivated students to keep up the good work with, “The future of this world demands the full potential of the students in this room”.

This event was a huge success with nearly 200 guests in attendance, 45 award categories, and 37 award recipients. A huge thanks goes to the IT Communications team for their implementation of all communication and event planning, and Adobe for sponsoring the event.

For more information on the Adobe Creative Cloud products provided through Liberty, please visit www.liberty.edu/adobe.

Postedby Christopher Shaw at 8:36 AM | Permalink


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