Thank you for your patience during last week’s global Canvas incident. Liberty has strengthened account protections with additional safeguards and support for our LU community. 

Instructure has confirmed the data involved was returned and securely destroyed, and no action is required from Liberty users.

We’re grateful for your patience and will continue to keep you informed.

For full details, you may review Instructure’s official update here, dated May 11, 2026.  https://www.instructure.com/incident_update

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Mon – Fri: 8:30 a.m. – 8:50 p.m. (EST)

Note: To obtain your PIN, please call the HelpDesk at (866) 447-2869 to speak with a technician. Otherwise, you can connect with a technician via chat after the small download of the client is complete. This will need to be downloaded before each chat session.