Welcome to IT HelpDesk Campus Support

At Liberty University, the IT HelpDesk is here to make your technology experience as smooth as possible. Whether you’re a student or an employee, our team is ready to provide support with setting up your devices, resolving software issues, and account recovery. We also provide free hardware repairs for Dell, HP, Lenovo, and Apple devices, that are under manufacturer warranty and approved for HelpDesk service. Please note that we do not perform hardware repairs on iPhones. If your device isn’t eligible, we’ll guide you toward alternative support options to make sure you still get the help you need. From quick fixes to hands-on help, we’re here to keep you connected and focused.

Search our Knowledge Base

Got a question for us and want to find the answer on your own? We’ve got you covered with over 12 knowledge bases and over 1,000 DIY articles. Here, you’ll get insight into some of the most frequently encountered issues.

Just click the link and type your question in the field provided, and you’re one step closer to your solution. Need extra help? See other support options below.

IT Knowledge Base

Contact Us

Chat

Mon – Fri: 8:30 a.m. – 8:50 p.m. (EST)

Call

Mon – Fri: 8 a.m. – 9 p.m. (EST)
Sat: 10 a.m. – 6 p.m. (EST)
Sun: 1 p.m. – 9 p.m. (EST)

On-Campus Support

Mon – Fri: 8 a.m. – 5 p.m.
*Closed Wednesdays for Convocation: 10:30 a.m. – 11:45 a.m.

Faculty & Staff

Business Relationship Manager

Contact your Business Relationship Manager (BRM) to seek advice, request a project, report a problem, and more for your business or academic unit.

Find your BRM