In 2020, the Liberty Ticket Office announced moving to all digital tickets in order to assist with contactless entry. This will continue for 2021-22 and beyond. All tickets are mobile. This includes season and single show tickets for Theatre.

• Mobile tickets provides a safe and contactless environment for our fans. It also provides:
• Quick and easy entry to all venues using your mobile phone or smart device
• Instant access to all your season tickets through your online ticketing account at LibertyFlames.com/MyAccount
• The ability to manage, transfer, and sell your tickets at any time
• Reduced risk of lost, stolen, counterfeit or forgotten tickets

Beginning in the 2021-22 year, tickets for all Liberty University events no longer include a printable PDF option. This decision was made to move to a contactless entry for the safety of our fans and staff. Mobile ticketing also protects the integrity of your tickets and to prevent fraud and counterfeit problems that often accompany PDF tickets. Printed PDF tickets or screenshots will not be accepted at any Liberty University venues for admittance. Your phone is your ticket!

No, all tickets must be presented on your mobile device. Printed copies of mobile tickets will not be permitted for entry. For assistance on game day, visit the ticket office at the facility.

Please see the top of the page about how to download your tickets to your smartphone. When you arrive at the venue, have your ticket ready to scan on your mobile device. If you have guests and multiple tickets, you can transfer your ticket to your guests or swipe to navigate between the tickets.

If you have purchased tickets from the Liberty Ticket Office since 2018 or are a Liberty student or staff member, you already have an account in our ticketing system.

• If you are accessing your account online for the first time, click ‘Activate Your account’ to link your existing account with PIN number
• If you do not know your password, click ‘Forgot Password’ to have a temporary one emailed to you.
• If you do not know the email associated with your account or have additional questions, please contact the Liberty Ticket Office at (434) 582-7328 or tickets@liberty.edu

For assistance at your event, please visit the nearest ticket office for help.

For most events, the box office will open 90 minutes before the start of the event.

If you do not have a smartphone, please visit the ticket office at the venue for assistance on the day of the event.

Yes, you can swipe through your available tickets at the venue if all individuals are present, however, for easier entry it is recommended to transfer an individual ticket to each attendee.

For detailed instructions on how to transfer your tickets using your online ticket account, please see the steps at the top of the page.

Tickets can be transferred by logging into your online ticketing account at LibertyFlames.com/MyAccount. Simply log into your account and select the ticket(s) you wish to transfer and follow the instructions to send a text invitation to a friend or family member to accept the ticket(s).

Scroll to the top to see step-by-step instructions on how to transfer tickets from a smartphone.

Yes, a ticket can be transferred more than once, however, only the account holding the ticket can transfer it. Once it is transferred it will be in the new user’s account and they will have the ability to transfer it if needed.

A ticket transfer can be canceled prior to it being completed and accepted by the recipient. Once a ticket is accepted by the recipient, it can no longer be canceled.

No, the confirmation text message the new ticket holder receives does NOT act as their ticket(s). They will need to click on the link in the text message they receive and then login to their ticket account. If they do not have an account, they will need to create one. Once they have an account, they must login to their online ticket account to download the mobile ticket to their smartphone.

Yes, if a ticket transfer has not been accepted or canceled within 48 hours after it was initially sent, the link will expire.

Tickets can no longer be transferred once the event has started.