The Student Advocate Office encourages residential students to be familiar with the current policies and appeal processes of Liberty University. We understand that knowing all this information can seem overwhelming, which is why we recommend students first contact the Student Advocate Office with any questions or concerns.
Current students in the School of Law or LUCOM should seek assistance from the student support staff within these schools.
Official university policies and appeal processes:
General policy for residential undergraduate and graduate student complaints:
Official complaints should be directed to the Liberty University Student Advocate Office by completing the Student Complaint Form. When a student has exhausted all normal channels and appeal processes and still desires to file an official complaint they can through the Student Complaint Form. The Liberty University Student Advocate Office may be contacted in cases where a student is uncertain on how to proceed with a complaint, or if a complaint remains unresolved after a reasonable amount of time. The Liberty University Student Advocate Office will assess the complaint and identify the appropriate person(s) to assist the student, and/or facilitate contact with the student with the appropriate office(s) to ensure resolution of the complaint.
Procedure for residential undergraduate and graduate student complaints: