CompTIA A+: Computer Hardware and Operating Systems Certification – INFT 241

CG • Section 8WK • 11/08/2019 to 04/16/2020 • Modified 07/28/2020

Course Description

This course will introduce hardware, software, operating systems, and trouble-shooting. Students will learn basic skills in building and trouble-shooting computers, installing/configuring operating systems, and basic networking.




CompTIA A+ is the entry-level certification into information technology career fields. This is the first certification the student earns when beginning a computer career. This course covers job retraining, veterans’ educational benefits, and provides the basic computer skills needed to become an IT professional.

Measurable Learning Outcomes

Upon successful completion of this course, the student will be able to:

    1. Demonstrate the fundamentals of computer technology, installation and configuration of PCs, laptops, related hardware, and basic networking.
    2. Demonstrate the ability to troubleshoot computer problems and apply proper repair procedures.
    3. Demonstrate the ability to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems, Android and Apple iOS.

Course Assignment

Textbook readings and lecture presentations/notes

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in Module/Week 1.

Discussion Board Forums (2)

Discussion boards are a collaborative learning experience. Therefore, the student is required to create a thread in response to the provided prompt for each forum. Each thread must be at least 250 words and demonstrate course-related knowledge. In addition to the thread, the student is required to reply to 1 other classmate’s threads. Each reply must be at least 150 words.

Pre-Assessments (2)

Each Pre-test is designed to demonstrate current content area knowledge and help the student know where to focus on the study activities. The student earns full credit for completing the assignment.

Quizzes (34)

Each quiz will cover the Reading & Study material for the modules/weeks in which it is assigned. Each quiz will be open-book/open-notes. The student may take each quiz as many times as necessary to earn maximum points. (Note: Some Quizzes may be labeled as “Chapter Exams or Tests”. This is just a naming convention with the software. This course only has two Exams in Module 4 and 7 (Post Assessment Exams).

Labs (49)

Students will work on various labs throughout the course. These labs are designed to give hands on and interactive assessment and practice with the course materials. The idea is that these should help with Exam Prep with hands on learning. These allow unlimited attempts for maximum points.

Exam Assessments (2)

The student will complete 2 exams in preparation for the 1001 and 1002 certifications. Both Exams allow for two attempts each and are not timed.