A study of the operational challenges and opportunities facing medical and health services managers and the value added areas where resources are transformed into goods and services. The exploration of operations management for health organizations will involve some complexity as various quantitative management tools are examined and applied.
For information regarding prerequisites for this course, please refer to the Academic Course Catalog.
The field of healthcare is constantly evolving, impacted by innovation in science and technology, regulated by state, government, and corporate entities, and growing in demand. Productivity, quality of service, and external and internal environmental changes have placed a renewed emphasis on efficiency and effectiveness in operational decisions that play significant roles in the execution of competitive strategy.
Measurable Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Integrate a biblical worldview within the context of the healthcare manager’s role in managing operations.
- Evaluate components and applications of systems and systems thinking and how they relate to operations management.
- Discuss operations management principles and practices to manage service quality and organizational logistics in the context of the healthcare organization.
- Assess operations management in healthcare based upon knowledge of current literature and industry best practices.
After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in Course Overview.
Discussions are collaborative learning experiences. Therefore, the student is required to create a thread in response to the provided prompt for each discussion. Each thread must be at least 600 words and demonstrate course-related knowledge. In addition to the thread, the student is required to reply to the threads of at least 2 classmates. Each reply must be at least 450 words. Each thread and reply must include a biblical integration and at least 2 peer-reviewed source citations, in addition to the course textbook, in current APA format.
The student will provide a 4,500–6,000-word paper in current APA format, complying with the formatting and content instructions.
Annotated Bibliography Assignment
The student will research at least 20 scholarly articles from peer-reviewed journals to establish research for the Final part of the Research Project. All references must be less than 10 years old. The student will use a provided template to annotate each source. The assignment must be in current APA format. The student will submit the final version of the Annotated Bibliography. The student must read all instructor feedback and implement it on future assignments.
The student will complete a full sentence Outline in preparation for the Final part of the Research Project. The Outline will include a thesis statement, the research questions/issues being addressed, how much space will be allotted to each section of the paper, and a preliminary reference list of at least 20 scholarly articles from peer-reviewed journals. The student will submit the final version of the Outline. The student must read all instructor feedback and implement it on future assignments.
The student will be responsible for constructing and reviewing the Draft. This assignment must be a full-length Draft of the 4,500–6,000-word paper in current APA format, including 20 scholarly articles from peer-reviewed journals and a title page, abstract, and reference page, which are not included in the word count. One group member will submit the Draft.
The student will be responsible for constructing and reviewing the Final. Using the preceding parts of the Research Project, the student will submit a final 4,500–6,000-word paper in current APA format, including 20 scholarly articles from peer-reviewed journals and a title page, abstract, and reference page, which are not included in the word count. The student will submit the Final.
Each quiz will cover the Reading & Study material for the assigned module: week. Each quiz will be open-book/open-notes, contain15 multiple-choice questions, and have a time limit of 30 minutes.