ADS Enrollment Services Team

 

Leadership

Joe Marshall Chris Riddick Tim Wilcoxen Andrew Reynolds
Director Program Manager Jr. Data Scientist Technical Leader

 

LUO Team

The ADS LUO team supports the daily operation of the LU Online call center which helps students apply for online programs, submit all of the requisite documentation for acceptance, register for classes, and complete Financial Check-in.  Through collaboration with the LU Online leadership team, ADS helps ensure the call center is run efficiently and maximizes its value to current and prospective students.  The ADS team also provides insight and analysis into enrollment trends through live business intelligence tools, reporting dashboards and predictive modeling.

 

Team:

  • Chad Yost (Team Lead)
  • Chris Acuna
  • Bobby Davies
  • Peter Hoagland
  • Anthony Rife
  • Juan Tapia-Ancalle

 

Contact: adsluodatasupport@liberty.edu

 

Resident Team

The ADS Resident team supports the daily operation of the Resident Enrollment call center which helps students apply for programs, submit all of the requisite documentation for acceptance, register for classes, and complete Financial Check-in.  Through collaboration with the Resident Enrollment leadership team, ADS helps ensure the call center is run efficiently and maximizes its value to current and prospective students.  The ADS team also provides insight and analysis into enrollment trends through live business intelligence tools, reporting dashboards and predictive modeling.

 

Team:

  • Josh McArdle (Team Lead)
  • Lauren Spahr
  • Tim Norman
  • Dave Marcus

 

Contact: ADSResidentDataSupport@liberty.edu

 

ADS Development

The ADS Development team supports the efforts of LU’s fundraising and alumni relations departments.  Through collaboration with the Development leadership team, ADS helps ensure that all processes are run efficiently, information from external sources is captured and processed accurately, and the daily operations of the university’s revenue generation activities are optimized.  The ADS team also provides insight and analysis into development trends through live business intelligence tools, reporting dashboards and predictive modeling.?

 

Team:

  • Keyona Donigan (Team Lead)
  • Forrest Ansell
  • Todd Picht
  • David Southerland

 

Contact: ADSDEV@liberty.edu

 

ADS Communications Team

The Communications team assists Marketing in coordinating mass communication for the university through mass emails, phone blasts, and texting. This coordination includes consistently improving our current processes, methods, and measures. Our goal is to be as effective as possible with communication initiatives with our recipients in mind. If you would like to utilize these services, please contact the Marketing Department for more information.

Team:

  • Owen Baker (Team Lead)
  • Daniel Benedict (Team Lead)
  • Cameron Monari
  • Marcus Lau
  • Noah Zehr
  • Matthew Rufo
  • Jon Nickerson
  • Jacob Sirocco
  • Austin Smith
  • Aaron Ochs
  • Aaron Brinkley

 

Contact: ADSCommunications@liberty.edu

 

ADS Marketing Analytics Team

The Marketing Analytics team supports the operations of the Marketing Department through the development and implementation of key marketing systems and reporting. Our goal is to track and measure the cross-channel performance of university marketing initiatives. We work with internal teams and third-party advertisers to implement consistent web and source-code tracking while equipping web managers with tools to monitor and improve their web-based resources.

 

Team:

  • Owen Baker (Team Lead)
  • Angela Stevens (Team Lead)
  • Andrew Carroll
  • Carla Lentz-Bales
  • Craig Palladino
  • David Smith

 

Contact: adsmarketinganalytics@liberty.edu