What is Banner?

Banner is an administrative software application developed specifically for higher education institutions. It consists of these highly integrated systems: Alumni/Advancement, Finance, Financial Aid, Human Resources, Student Enrollment (Recruiting, Admissions, and Registrar), and Student Accounts. Though each system is contained within its own module, they all share a common database. This makes it easy to maintain records for individuals as they progress through the University life cycle: first, as they apply to the University; then, as they become a student; followed by graduation and becoming an alumnus.


Because of the shared database, multiple departments use the information stored in Banner to help our students more effectively. Although information is shared across our campus, many users are only allowed to look up (query) specific information; whereas, updating (maintaining) certain data is only given to qualified individuals in each business area who have been trained. Banner also has sophisticated security measures to make sure that only authorized individuals have access to specific data.


How Do I Request Banner Access?

Before accessing Banner, you should complete Finance 100 in the Professional Development Portal. Once Finance 100 is completed, you should submit a request to gain approval for Banner access.


How Do I Access Banner?

Once approvals are in place, you may access Banner via the “My Access” widget in myLU or contact your Business Relationship Manager and/or ADS representative for the appropriate non-production link. 


Where Do I Go For Assistance With Banner?

If you need immediate support for your Banner-related question, then you should contact the IT HelpDesk.


  • Green Hall HD: GH 1539
  • DeMoss Hall HD: DH 2184
  • LUCOM HD: CMHS 3122
  • PHONE: (434) 592-7800
  • CHAT: LU IT Help Desk


If you need Banner-related training, then you should register for a Banner training class through the Professional Development Portal.


If you need ADS Banner Support (technical personnel, functional users), then you should speak directly with your department’s ADS representative. You can find out your ADS representative by contacting your Business Relationship Manager (BRM). 


What Improvements Will The Banner Update Provide?

These three main resources will provide you with an overview of new features, navigation enhancements, & much more:


Using Banner ADMIN

As we prepare to launch Banner 9.0, these documents should help you prepare to utilize the new version of Banner.