Need Computer Support? We are here to help! HelpDesk Blitz will be offered through the following avenues below. If for some reason we cannot resolve your problem virtually, you will be scheduled for an in-person appointment to visit the IT Helpdesk.
August 18 - August 27
- Monday - Friday
- 8:00 am - 8:00 pm
- 10:00 am - 6:00 pm
How to Reach Us
Lenovo Devices Unable to Connect
Some users with Lenovo computers may have trouble connecting to the Wireless Network, or will be connected temporarily and then disconnect.
The Lenovo Vantage software on those computers is the cause of the issue and blacklists the MAC address on the network. Here is the resolution:
- Uninstall the Vantage software from the computer (This includes Lenovo Vantage, Lenovo Vantage Service, and Lenovo Commercial Vantage)
- Restart the computer
- One hour after the removal of the software, the Lenovo device should be able to reconnect to the wireless network.
- If the device still fails to connect after one hour, call the IT HelpDesk at (866) 447-2869
Click the links below for assistance and watch our video tutorials on how to install Office 365, set up Outlook, and connect to the Liberty network and printers.