Outage Information

This page is the official source of information from Liberty University Information Services.


In order to upgrade Banner Xtender and Degree Works, Information Services has scheduled a planned downtime for Banner on Friday, December 15th from 10:00 p.m. through Saturday, December 16th at 2:00 p.m. The Banner Xtender upgrade will allow for continued support from the vendor and now allow all browsers to access records. The Degree Works upgrade will allow for future support of transfer equivalency efforts that we are pursuing.


Please note, the myLU portal will be available and will link to other Liberty services including Blackboard, Student email, and Staff email.


Date and Time of Downtime:

Taken Offline: Friday, December 15th at 10:00 p.m.

Online by: Saturday, December 16th at 2:00 p.m.


Services Not Impacted (will remain online & functional):

  • Banner PPRD
  • Blackboard – For Students (Faculty – See Note below)
  • CRM
  • Dropbox
  • Email
  • myLU
  • Online Student Application Submission
  • Website (liberty.edu)


Services Impacted:

  • Account Creation Tool
  • ActivityTool 2
  • Admissions Gateway (CFAW)
  • Argos job submission and reporting
  • Banner (INB and ASIST)
  • Banner Xtender
  • Beacon
  • Blackboard – For Faculty (Early Warning, Post Final Grades, Student Roster, Non-Academic Incident Report, Academic Incident Report)
  • Blackboard Course Restore Tool
  • Book Vouchers
  • buyLU
  • Canvas enrollments/registration for LUOA, Utilities LTI, Post Final Grades
  • Canvas Utilities LTI
  • Campaign Enterprise
  • Conceal Carry
  • CSER Student Registration
  • Degree Works
  • Faculty Hierarchy Tool
  • Faculty Portfolio Tool
  • Financial Check-In
  • Flames Pass Photo Upload
  • Homecoming Registration and Alumni Registration Admin
  • IT Marketplace
  • Leads Processing
  • LURes
  • LU Assignment Scheduler
  • LU Card ID Scan (Card Swipe/Swiper)
  • LU Disburser
  • LU Events Admin
  • LU Temp ID
  • LUPD Admin (Parking, Conceal Carry, Incidents)
  • LYNX via 25Live
  • Media.Liberty.edu (streaming videos)
  • Memberships
  • Online payment transactions (all)
  • Online Transcript requests
  • P-Card System
  • SharePoint will remain online but Banner-related workflows will be down
  • Student Continuation Outreach Tool (SCOT)
  • Student Checklist
  • TicketReturn
  • Transportation Request (Shuttles)
  • Visual Zen (VZ) Events
  • Visual Zen (VZ) Orientation
  • WebCheckout
  • WebCheckout Import Job




Information Technology works to minimize the occurrence of outages, both planned and unplanned. We have policies and systems in place to allow us to perform most network maintenance without customer impact, but occasionally, planned downtime period is needed. If you have any comments about the upcoming outage, please email itfeedback@liberty.edu