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Thursday, January 16, 2014
Blackboard Send Email - Access Denied, Blue Screen or White Screen - RESOLVED

Problem Description:

Users receiving Access Denied, Blue Screen or White Screen after attempting to send email either through the Send Email Tool, Grade center or the Announcements Page.  (This issue resulted from the Microsoft Exchange Server not communicating properly with Blackboard)  All Emails are still being sent to students.

Solution/Work Around:

Emails are still being sent.  Users will need to re-enter the course to proceed to other areas.

Posted by Kathleen Calvert at 11:34 AM | Comments (0)