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Undergraduate Catalog 2014-2015 [Archived Catalog] [Archived Catalog]

PDF copy: University Services.pdf

University Services

Liberty University Police Department

Col. Richard D. Hinkley, B.S.
Chief of Police

Liberty University Police Department (LUPD), located in the southwest corner of the Green Hall, provides 24/7 patrol protection by police, emergency services and medical service personnel to the campus, parking lots, residence halls and other properties owned or controlled by the University.  Liberty University Police Officers are duly sworn with full law enforcement powers and responsibilities, similar to the local police and sheriff’s department.  The officers are trained at Central Virginia Criminal Justice Academy and receive additional in-service and specialized training in first aid, firearms, defensive tactics, legal updates, human relations, sensitivity issues and criminal investigations. 

University Police share concurrent jurisdiction with the Lynchburg Police Department for properties owned or controlled by the University and other properties agreed upon.  University Police offer assistance to the city Police when requested according to an established mutual aid agreement.  University Police Officers are responsible for a full range of public safety services, including all crime reports, investigations, medical emergencies, traffic accidents, enforcement of laws about underage drinking, controlled substances, firearms and other weapons and all other incidents requiring police assistance.  In an effort to assist in combating crime, University Police share information on arrests and serious crimes with all surrounding police agencies. 

LUPD can be contacted by phone at 434-592-7641 (non-emergencies) or 434-592-3911 (emergencies). Additional information is available online at http://www.liberty.edu/lupd.

The LUPD provides several service-oriented functions to the University community consisting of more than 14,000 students, faculty, staff and visitors on campus during any given day.  Officers are equipped with two-way radios as they patrol campus in marked and unmarked vehicles. University Police responsibilities range from responding to medical and fire emergencies, criminal investigations to providing an on-campus escort service during hours when the campus transit system is not running. 

In conjunction with Student Affairs, the University Police help students engrave an identification number on personal property items kept on campus, such as bikes, computers, radios, and stereo systems.  Operation Identification is a nationally recognized identification system which has shown to facilitate the recovery of stolen items. 

The University Police, upon appointment, also provide Fingerprinting Services for Liberty University students, employees and their families for a small fee.  Classes are also offered to students, free of charge, in firearms and range safety as well as RAD (Rape Aggression Defense – basic defense for women).       

Extensive efforts are made to create a campus environment that fosters personal safety, property security, and learning for all members of the University community. All criminal actions or suspicious behavior should be reported immediately so University Police can take prompt action.

In conjunction with AtHoc, Liberty University has implemented the Campus Alerting System.  This system allows all University constituents to receive notification when an emergency situation occurs on campus.  Messages can be transmitted to a cell phone, home phone, work phone or email address.  Specific notification for emergency road closures, fires, school closings and severe weather are also features of this system. 

Register your contact information online at http://www.liberty.edu/lupd .

Liberty University abides by the Student Right-to-Know, the Campus Security Act of 1990 and the Higher Education Act Reauthorization of 2008. The University makes information concerning campus crime statistics available to the campus community online at http://www.liberty.edu/lupd. This information is also available to prospective Liberty University employees and students upon request.

Any vehicle owned or operated on campus must have a current Liberty University Parking Decal properly displayed on that vehicle. Liberty University Parking Decals are only issued by the Liberty University Police Department. 

The following documents are required to register a vehicle:

  1. Valid Vehicle Registration, issued by a Department of Motor Vehicles.
  2. Valid Driver’s License of person registering the vehicle.
  3. Complete a form online, print it, and bring it with you to the LUPD office.  The link to the form is on the LUPD home page.

Visitors must obtain a parking pass to park on campus.  Passes are available at the Hancock Welcome Center. 

For additional information on Traffic and Parking Regulations see http://www.liberty.edu/lupd.

Liberty University Transit Services

Liberty University Transit Services operates a comprehensive transportation system that is designed to make the campus and the surrounding community accessible to students, faculty, and staff, while reducing the dependency on single occupancy vehicles. This is accomplished through an efficient intra-campus transit system, a complete carpool program with park and ride and satellite parking programs, airport/train and bus station shuttle services, as well as partnerships with apartment communities to bring improved transportation service options to commuters.

Intra Campus Service

During the semester, service is available on weekdays from 4:30 AM–2:00 AM and weekends from 8:00 AM–2:00 AM.  Intra Campus service is provided by five primary routes.  Service frequency is every 20 minutes but can be as frequent as every five minutes depending on the time of day.

Off Campus Services

Service to various local apartments is available through two routes operating from 7:00 AM–9:00 PM Monday-Friday during school days.  Students are also eligible to receive free bus passes good for use on the local public transit service provided through the Greater Lynchburg Transit Company (GLTC).  Shuttle service to and from the Lynchburg Regional Airport, Kemper Street AMTRAK/Greyhound Station, and Roanoke Regional Airport is available through web reservation.

Intra campus and off campus services operating by Liberty University buses can be tracked in real-time with estimated departures provided for every bus stop. The system can be accessed at http://liberty.prod.ridesystems.net/.

Charter Services

A charter bus fleet of six mini buses, three mid-size 32-seat coaches, four full-size 52-seat motor coaches, and one 22- seat motorhome coach provides the University community with short to long range charter services.  Buses and coaches are proudly branded with Liberty University marks and mid/full-size coaches feature onboard satellite TV and wireless Internet services.  Power outlets are available on full-size coaches.

For more details regarding Liberty University Transit Services see http://www.liberty.edu/transit.

Card Services

Located in Green Hall, Card Services is dedicated to connecting students to Liberty University via their Flames Pass ID card as well as assisting students in receiving financial refunds, per diems, and/or stipends via the Higher One card.

Flames Pass: The Flames Pass is your official Liberty University ID card and the key to many resources and privileges both on and off campus. It remains valid as long as you are actively enrolled. Students can receive a Flames Pass by visiting Card Services with a valid government issued photo ID or request one online via the Photo Upload Application.

Higher One Card:  Liberty University uses the One Disburse service offered by Higher One, Inc. for the disbursement of student refunds, per diems, and stipends.  Once a student is financially checked-in, the Higher One card* is sent to their mailing address on file with Liberty University. Card Services can assist you with selecting a refund preference or receiving a Higher One Card.

For more information, contact Card Services at 434-582-7771 or visit http://www.liberty.edu/cardservices.

Student Service Center

The Student Service Center houses the offices of Financial Aid, Student Accounts, and the Registrar. Our mission is to help our guests with any questions they may have and to guide as needed to the correct office for further assistance.

We will ensure that we understand your situation, research your situation, and provide accurate information in a timely manner.

The Student Service Center Lobby is open from 8:00 am - 5:00 pm Monday thru Friday. Our lobby is closed for Convocation on Monday and Friday from 10:00am - 11:15am and on Wednesday from 9:45am - 11:15am.

The Student Service Call Center is open 8:00am - 4:45pm on Monday - Friday and closed for Convocation on Wednesday from 9:45am - 11:15am.

If you have any questions regarding your academic account or student account, please visit the Student Service Center located at Green Hall in room 1569 or call our office at (434) 592-5100 or toll-free (888) 632-5551 for assistance. Additional resources and information are available online at http://www.liberty.edu/studentservicecenter.

Student Advocate Office

The Student Advocate Office (SAO) is a "one-stop" office for answers to all your questions.

It is normal for college students to have questions about financial aid, housing, account holds, balances, personal issues and roommate conflicts. We serve as a liaison for you to other departments to help you get your questions answered.

Our primary focus is to help each resident student from their first day at Liberty to graduation – whether through problem solving, peer counseling, one-on-one appointments, financial aid guidance, scholarship assistance or just a helping hand and listening ear, we are here for you.The resident Student Advocate Office is committed to making the student’s experience at Liberty University both positive and life changing by assisting students in taking advantage of every opportunity to succeed and overcome obstacles on the journey from enrollment through graduation. 

The Student Advocate Office is located in DeMoss Hall, Room 2247. For more information call 434-582-7200 or visit the website at http://www.liberty.edu/sao.

International Student Center

William Wegert, B.S., M.S., M.Div., D.Min.
Dean, International Student Programs

The C. Daniel Kim International Student Center (ISC) opened its doors in the spring of 2004 to meet the needs of the growing body of international students at Liberty University. Since that time, the ISC staff has sponsored more than 50 year-round events to celebrate international students and their cultures.

The International Student Center is the primary location for information and activities for current international students. Foreign Student Advisors, the International Student Retention Specialist, the International Student Operations Coordinator and Office Manager and the International Student Operations Assistant and Health Insurance Representative are all housed in the International Student Center. More information regarding the ISC and additional information for international students is provided at www.liberty.edu/international.

Liberty University Bookstore

Located at the entrance to Main Campus, the Liberty University Campus Bookstore is a two-story, 20,000 square foot, free standing brick facility that features a Barnes and Noble Café serving Starbucks® coffee and outdoor patio area.  In addition to textbooks, the bookstore also sells leisure books, University apparel and more.  For more information on the products and services available including hours of operation, access the webpage at http://liberty.bncollege.com/.

Career Center

The Career Center provides professional resources in career planning and employment services to Liberty University men and women, equipping them with the ability to obtain a position that will utilize their God-given talents to impact the world for Christ.         

Our purpose is to facilitate Christ-centered, positive partnerships and engagement opportunities among students, alumni, faculty, staff and employers locally, nationally and worldwide.

We assist all students, and alumni with:

  • Planning and implementing career objectives focusing on their development and identity formation through assessments, cover letter and resume review, and interview critiques.
  • Identifying internship and post-graduate employment opportunities meeting their post graduate career goals.

We assist employers in:

  • Establishing and maintaining a relationship with Liberty University and its various departments, students and Alumni
  • Meeting their staffing needs for internships and employment (both entry level and seasoned professionals) locally, nationally and worldwide.
  • Organizing on-site, off-site and on-line introductions and informational sessions with the Liberty community.

Information Technology Services

Matthew Zealand, B.S.
Chief Information Officer

The IT HelpDesk assists students with computer problems by phone, remote assistance, or walk –in service. HelpDesk hours and other resources such as the Liberty University Knowledge Base (Ask L.U.K.E.) are published online at http://www.liberty.edu /helpdesk. The HelpDesk is located at Green Hall, Room 1539; to contact by phone call 866-447-2869 or 434-592-7800.

Information Technology has implemented a 95% campus-wide wireless network. This network allows students to access the internet and other network resources while in range of one of our many wireless access points.

Computer labs are available for students, faculty, and staff to use in various locations including the DeMoss Learning Center and the Jerry Falwell Library.  Over 1500 computers, including Macs and Windows-based computers are open daily.

Liberty provides students with an online learning platform called Blackboard®. Blackboard serves a variety of purposes, allowing professors to make announcements, post assignments, and interact with students. Students will use Blackboard to submit coursework, complete online tests, and interact with their classmates.

Liberty uses a web application called Banner to house all Liberty user account information.  Banner is accessible to all  Liberty staff, faculty, alumni, and students and is used to manage accounts information such as financial  aid, accounts receivable, finance, and etc.  Students access Banner (ASIST) from the main Liberty website and use ASIST to register for courses, complete financial check-in, view academic records, review applications, and update personal information.

Liberty’s Technology Education Center provides IT-related training to faculty and staff. Testing services are also offered to the University, students, and the general public for certification fields of expertise including Cisco®, Microsoft®, and Oracle®.  For more information, visit http://www.liberty.edu/TEC; to contact by phone call 434-592-7820 or 434-592-4600.

The IT Marketplace is a one stop shop for recommended computers, software, and computer peripherals at educational pricing. The IT Marketplace place can be visited at www.liberty.edu/ITMarketplace

LUIT provides all Liberty users with three Liberty specific applications for mobile devices. 

  • Bb Mobile Learn is a free application that allows students and faculty to connect to their Blackboard courses.  Currently Available for: Palm, Android, Blackberry, iPad, iPhone, and iPod touch devices.
  • MyLibertyU is a free suite of applications that includes on-demand access to Liberty news, athletic updates, scores and schedules, access to your courses through Blackboard Learn, a campus map with an interactive locator, access to Liberty images, videos, the course catalogue, and easy access to important phone numbers. Currently available for: Palm, Android, Blackberry, iPad, iPhone, and iPod touch devices.
  • LU Today is a free application that houses access to numerous Liberty focused media and news channels including Liberty News, Liberty TV Channel, Liberty Journal, Victory FM Radio and others.  Currently available for: Palm, Android, Blackberry, iPad, iPhone, and iPod touch devices.

Additional information, including how to download Liberty mobile applications, can be found at http://www.liberty.edu/gomobile.

IPTV allows students to watch 19 television channels anywhere on campus on their personal computer through Liberty’s wireless internet connection.  IPTV can be accessed at http://www.IPTV.liberty.edu.

The MyLU portal is a customizable website that allows students to access a wide variety of Liberty information.  It features widgets (small software programs) that display a specific piece of information such as Blackboard, Flames Cash, Liberty news, class schedule, Liberty announcements, financial aid information, and more.   The portal can be located at http://www.MyLU.liberty.edu.

Multiple network print stations are provided for students at Main Campus and Green Hall. A printer account is provided to every student and print costs are charged to their student account.

Liberty provides an official webpage that can be used to access all Liberty information and major services such as Webmail, Banner (ASIST), Blackboard, Official Announcements, University Calendar, and Financial Aid. Liberty’s official webpage can be viewed at https://www.liberty.edu.

Office of Disability Academic Support (ODAS)

Mr. Denny McHaney, B.S., M.Ed.
Director, Office of Disability Academic Support
Associate Professor of Education

Under the umbrella of the Center for Academic Support and Advising Services (CASAS), the Office of Disability Academic Support was created to coordinate academic support services for Liberty University students who have documented disabilities.

Section 504 of the Rehabilitation Act of 1973 prohibits discrimination on the basis of disability against students in institutions of higher education. Section 504 mandates “reasonable” accommodations to provide equal program access to all students with disabilities. Faculty must provide accommodations that meet the special needs of each student with a disability.

The University has an obligation to make reasonable accommodations in policies, practices or procedures when accommodations are needed to prevent discrimination on the basis of disability unless making the accommodations would fundamentally alter the nature of the service, program or activity, or would result in undue financial and administrative burdens.

A student who requests accommodations is required to sign a request form each semester giving Disability Support Advisors permission to send the requests for accommodations. Then each student is instructed to individually seek a private meeting with professors to discuss any accommodations that may be necessary. Professors only need to arrange for those accommodations which have been identified.

Students with documented disabilities may be eligible for some of the following services:

  • Extended time for testing
  • Testing in a quiet environment
  • Note-taking help
  • Priority pre-registration
  • Interpreters
  • Assistive technology lab
    • JAWS for Windows – screen reading software for the visually impaired
    • Kurzweil 3000 – scanning and reading software for students with reading disabilities
    • Dragon Naturally Speaking – speech recognition software which can turn speech into print
    • CCTV – magnification hardware for the visually impaired

Deaf and Hard of Hearing Services

Nicole D. Thorn, B.A., M.A., M.A., C.I., C.T.
Coordinator, Deaf and Hard of Hearing Services
Assistant Professor American Sign Language and Interpreting

Housed within the Office of Disability Academic Support (ODAS) in Green Hall, Deaf and Hard of Hearing Services provides accommodations for students who are d/Deaf or hard of hearing.  These services may include the provision of qualified Sign Language interpreters for academic classes and related events, cultural mediation, note takers, academic advising, priority classroom seating, and priority pre-registration.

Health Services

Liberty University Health Services located in Green Hall near the LaHaye Student Union is a service of Centra Medical Group, providing quality medical care and assisting students and faculty in maintaining and optimizing their health. On-campus healthcare services are provided by Centra Health as a convenience for students and staff. Payment for services rendered is the patient's responsibility. Liberty does not charge a universal health fee and allows students to choose their own healthcare provider.

Office hours are Monday – Friday, 8:00 AM to 6:00 PM.  To schedule an appointment, please call (434) 200-6370. Additional information is provided on the Health Services web page at http://www.liberty.edu/index.cfm?PID=451.

Liberty University Dining Services

Liberty University Dining Services are offered at several locations throughout the campus.  Reber-Thomas Dining Hall, the main campus dining facility, offers three dining sessions during the fall and spring semesters: breakfast, lunch, and dinner.  Other on campus dining locations include Doc’s Diner, Simply To Go, Tilley Food Court, Tinney Café, Bistro 71, Jamba Juice, Jazzman’s Café, Dunkin Donuts, Subconnection, and the Hill City Bistro.

Students residing on campus may select from a variety of meal plans and meal plan points which are added to the Flames Pass.  Commuter students purchase meal plans and points on a semester basis. Many student meal plans can also be utilized at more than thirty off campus dining locations.

To assist with special dietary needs, a registered dietician works alongside the culinary team to ensure compliance with health food standards, make dietary restriction accommodations, and to help facilitate general nutritional education with the students.

Additional information on meal plans, nutritional information, locations, hours of operation, and other services provided can be accessed at http://www.libertydining.com.

Liberty University Postal Services

The Liberty University Postal Service exists to serve all postal needs of the University's students, staff and faculty. Offering domestic and international shipping options at a reduced rate than the general post office, LU Postal Services is the best choice for all shipping and receiving needs.

The Liberty University Post Office is located in Green Hall Room 1943 and maintains hours of operation from 8:30 AM to 5:00 PM Monday-Friday.

For more information related to Liberty University Postal Services, please see http://www.liberty.edu/postalservices.

Highlighted text indicates a change from the official version of the catalog.

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