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Undergraduate Catalog 2012-2013

BUSI 411 - Operations Management


This course is available both online and residentially.

A study of the challenges and opportunities facing managers of the operational functions of business, the value added areas where resources are transformed into goods and services. The wide ranging implications and applications of the concept of employee/team driven, customer-centered continuous improvement will be examined, as well as Total Quality Management principles. The study of operations management will involve some complexity as various quantitative management tools are examined and applied.

Prerequisites:
BUSI 201, BUSI 310, and MATH 201

Credits: 3



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