Rain Delay Policy

Rain Delay and COVID-19 Policy
Because baseball is an outdoor event, inclement weather may cause Liberty Athletics to make schedule changes to games throughout the season. Due to government-mandated capacity restrictions, ticket availability will be significantly reduced during the 2021 season. If your game was cancelled and you would like to exchange your ticket for a future game, we recommend contacting the Flames Ticket Office in advance, as we anticipate that many games will be sold out on the day of the game. You can reach the Flames Ticket Office by phone at (434) 582-SEAT (7328) during regular business hours (Monday through Friday from 9 a.m. to 5 p.m.) or via email at tickets@liberty.edu. Emails pertaining to baseball tickets may be answered outside of regular business hours.

If the game is POSTPONED:
The game is deferred to a later date, either a) prior to gates opening, or (b) after play has been has begun, and a provision is made to resume at a later date with all scores and other performance statistics up to the point of postponement added to those achieved in the resume portion of the game. In this instance, ticket holders may bring their ticket stub, or mobile ticket to the Flames Ticket Office for the same seat (or similar if unavailable) on the rescheduled or resumed game date.

If a game is CANCELLED:
The game is nullified and no provision is made for rescheduling it or for including its score or other performance statistics in records. In this instance, fans may: (a) exchange their ticket in advance for a ticket to any other regular season game by calling the Flames Ticket Office at (434) 582-SEAT (7328) during regular business hours, Monday through Friday, 9 a.m. to 5 p.m., or (b) bring their ticket stub to the gate for reserved seat at any remaining regular season home game, subject to seat availability at the time of arrival.

If the game is MOVED TO AN EARLIER DATE OR TIME:
The start time of a game is rescheduled to an earlier date or time to ensure that it is played. In this instance, fans may: (a) Use the already purchased ticket to attend the game at the new time (b) exchange their ticket in advance for a reserved ticket to any other regular season game by calling the Flames Ticket Office at (434) 582-SEAT (7328) during regular business hours, Monday through Friday, 9 a.m. to 5 p.m., or (c) bring their ticket stubs to the gate for a reserved seat at any remaining regular season home game, subject to seat availability at the time of arrival.

If a game is RELOCATED:
The location/facility of the event is changed. In this instance, fans may: (a) exchange their ticket in advance for a reserved ticket to any other regular season game by calling the Flames Ticket Office at (434) 582-SEAT (7328) during regular business hours, Monday through Friday, 9 a.m. to 5 p.m., or (b) bring their ticket stubs to the gate for a reserved seat at any remaining regular season home game, subject to seat availability at the time of arrival.

If an OPPONENT CHANGES:
If there is an opponent change on the schedule, tickets will not be able to be exchanged for a different date. The original tickets that were purchased will be valid for the new opponent on the same date.

If a game is TERMINATED:
The game ends short of a full designated time of play, is officially recorded as a completed game, and no provisions are made to resume it at a later date. In this instance, no exchange will be available.

If a game is SUSPENDED:
The play of the game is temporarily halted for a short duration after the contest begins. In this instance, no exchange will be available.

If the game is DELAYED:
The start of a game is delayed to a later time on the same date. In this instance, no exchange will be available.

Due to the nature of baseball as an outdoor game, there are no refunds for tickets once purchased.

In the event that inclement weather or COVID-19 plays any role in game date or game time changes, fans are encouraged to visit LibertyFlames.com for the latest on the status of the game. Fans may also call the Flames Ticket Office at (434) 582-SEAT (7328), Monday through Friday, 9 a.m. to 5 p.m. for information and questions on ticket policies related to a specific game.