Student Mail Center
The New Student Mail Center is located in the back of the old Reber Thomas Dining Hall adjacent to both the Freedom Tower and the Academic Commons Parking Garage.
View the Campus Map for assistance in locating us.
Current Hours of Operation:
Spring 2024 Package Pick Up Hours
Sunday: Closed
Monday: 8:00 a.m. – 8:00 p.m.
Tuesday: 8:00 a.m. – 8:00 p.m.
Wednesday: 8:00 a.m. – 6:00 p.m.
Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 8:00 a.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.
*Please note that these hours of operation are tentative, and may be adjusted based on changes of Liberty’s general hours of operation.
Shipping Hours
Sunday: Closed
Monday – Friday: 8:00 a.m. – 4:30 p.m.
Saturday: Closed
*All shipments depart daily at 3:00 p.m. Shipments
processed or dropped off after 3:00 p.m. will depart the following business day.
Please Note:
If Amazon or another company notifies you that your package has been delivered, please wait for the Package Notification email from Liberty, as your package may not have physically arrived on campus yet.
Liberty Postal Services and the Student Mail Center process all mail and packages within 24 hours of their arrival on campus.
Liberty Postal Services and the Student Mail Center are UNABLE to accept grocery or food deliveries. If students have a delivery to campus from any food or grocery delivery service, the delivery should be delivered to their physical dorm location on campus and coordinated directly with the delivery service. Using your campus mailing address is prohibited as we are unable to accept them at our postal facilities. Thank You.
Standard Hours of Operation
Standard Semester Hours of Operation
Sunday: Closed
Monday: 8:00 a.m. – 8:00 p.m.
Tuesday: 8:00 a.m. – 8:00 p.m.
Wednesday: 8:00 a.m. – 6:00 p.m.
Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 8:00 a.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.
Shipping Hours of Operation*
Sunday: Closed
Monday – Friday: 8:00 a.m. – 4:30 p.m.
Saturday: Closed
*All shipments depart daily at 3:00 p.m. Shipments processed or dropped off after 3:00 p.m. will depart the following business day.
Please note – these hours of operation are subject to change and may be adjusted based on changes of Liberty’s general hours of operation.
Mailing address format and address location for all Residential Students:
Student’s Full Name
1971 University Blvd
Flames Box xxxxxx
Lynchburg VA 24515
This mailing address and Flames Box number is viewable in the Student Housing Portal. Here are the steps for a residential student to access this information:
1) Log into the Res Life Portal
2) Click on Student
3) Click the Housing Tab
4) Click Update or View Housing Assignment
5) Click Housing requests and information
6) Choose the option to view your Current Semester Room Details
This is the mailing address and Flames Box number the student will use for the ENTIRE time they live on Liberty’s campus.
All letter mail and packages may be picked up at the Student Mail Center location in Commons III after receiving an email confirming an item is ready to be picked up.
Flames Box numbers are required in addressing all letter mail and packages in order to identify the correct student the incoming mail or package is intended for.
Shipping Services
- USPS Postage stamps
- Domestic
- International
- Overnight Express
- Ground
- Certified Mail
- Envelopes, Boxes, and Packaging supplies
- Delivery Confirmation
We accept the following payment methods: Cash, Visa/Mastercard/Amex/Discover, and Flames Cash.
Shipping prices vary by carrier, weight, and location. These prices fluctuate daily and are unable to be accurately provided until time of shipment.
All Mail/Packages leave this facility at 3:00 p.m. Monday through Friday, with departing campus at 4:00 p.m. Any mail received after 3:00 p.m. will be processed the next business day.
Packages utilizing prepaid labels or mail that is already stamped may be dropped of during open hours on Saturday, but the items will not leave the facility until Monday afternoon. There is no custom shipping processed on Saturday.
Package Arrival Information
Packages arrive up to three different times a day to this facility, depending on many variables. Here is a schedule below.
Monday – Friday: 8 a.m., 11 a.m., and 3 p.m.
Saturday & Sunday: No Packages are received or shipped by the University.
Packages and letter mail are held for two weeks. After the two week mark is met, all items are returned to the sender. Please be advised.
Package Processing Information
We receive several thousand pieces of letter mail and packages that require sorting/processing for the students we serve daily.
Our standard is to have all items processed within 24 hours of arrival at the Student Mail Center.
If the your tracking information or the company your item is coming from (such as Amazon) notifies you that your package has been delivered, it may have arrived at the Lynchburg Post Office but has not yet arrived to Liberty’s campus. The Lynchburg Post Office will often mark items delivered as they are processed to be delivered to campus.
You will receive an email notification once any letter mail or packages have arrived and are ready for pickup.
Package Pickup Information
Letter Mail and Packages – Pickup
- You will receive an email notifying that you have a package/letter available to be picked up at the Student Mail Center.
- When you come to pick your item up, you MUST have either one of two things: Your Flames Pass or a valid Photo ID. If you do not have either one of those, you WILL NOT be able to pick up your package/letter.
- Parents or other family members are not able to pickup packages/letters for the student. We can ONLY make an exception under certain circumstances.
- As a courtesy to those around you and those working, please do not use cellular telephones while picking up a package/letter.
Packages and letter mail are held for two weeks. After the two week mark is met, all items not picked up are returned to the sender. This policy may be deactivated during University break times.
Stamped Letter Mail and Prepaid Package – Drop off
- If you have a prepaid label, you can bring your package to any available station. We can provide an email confirmation if so desired.
- If you have stamped letter mail, feel free to drop it off with the next available Postal Specialist at any station.
Off-Campus Student Mail Policy
If you have moved off-campus, you may NOT continue to have your Mail/Packages sent to the Liberty University campus. Once a student moves off campus, the previous address assigned to the student is reassigned. When a package arrives for an individual that is not a residential student or is not in our inventory system, it goes on the list of unclaimed packages. It’s our policy to keep unclaimed packages for two weeks. This two week policy is for packages that were mistakenly sent to Liberty after a student has moved off campus and not intended to be used as a regular service. After the two week mark, the packages are returned to the sender. Once again, off-campus students will not receive email alerts as they are no longer registered in our system as residential students. Please contact our office if you have any questions.
FAQ
Here are some frequently asked questions in the link below that may help answer some of your own questions. Feel free to contact us for any help.
Staff
Ronnie Young
Executive Director, Campus Logistics
Lisa Worley
Director, Postal Services
Rebecca Hsu
Operations Manager, Student Mail Center