The Online Writing Center

Online Writing Center

Get the help you need in identifying, understanding, and improving your academic writing strengths and weaknesses. The Online Writing Center (OWC) helps online students at all levels of English writing proficiency.  

Let our trained peer tutors and knowledgeable staff help you with your writing needs. 

  • Offline Assistance allows you to upload a Microsoft Word draft, one per assignment, which will be reviewed by a trained tutor and returned with comprehensive feedback, including links to resources and writing aids specific to your needs. Request tutoring below 24/7
  • Live (Skype) assistance allows you to upload a draft and set an appointment with a tutor to discuss the draft via Skype. Request tutoring below 24/7
  • Our Live Chat allows you to ask a brief grammar or formatting question of an OWC representative. 12 - 3 p.m. ET every Wednesday through Friday as well as Saturday of Weeks 1, 3, 5, and 7
  • Writing Resources allows you to access a wide variety of handouts, worksheets, and presentations to address your writing concerns and formatting needs to improve your academic writing skills.
  • Our Facebook Group offers weekly writing encouragement, writing tips, and the occasional longer post on various writing-related topics in order to engage you in conversation about the processes and practices of scholarly writing. We will also keep you updated on new resources, services, and rare site issues.
  • Adding the OWC widget to your MyLU page will allow you to track your tutoring requests from submission to completion.


 Request Tutoring

Live Chat

  • 12 - 3 p.m. ET every Wednesday through Friday as well as Saturday of Weeks 1, 3, 5, and 7
  • 10 minutes per chat. Please keep questions short and simple.
  • Email for complex questions.

If you click the "Live Help" button above when an agent is not available, you may submit your question, and it will be answered via your Liberty email within 24 hours.

Writing Resources

Tutoring Information

In order to receive assistance, please submit a tutoring request form to provide the professor's name, course name and number, and the section of the assignment, as well as the draft itself. Use your Liberty email address and password to access the tutoring request form. Please save emails from the Online Writing Center for future reference.

Graded work or work already submitted to an instructor for a grade will not be reviewed unless the student's instructor contacts the Online Writing Center to verify permission to revise a paper. Once a term officially ends, papers which were due that term will not be reviewed. Tutors do not scan papers for plagiarism and cannot be held responsible if a student is accused of such. Students are held ultimately responsible for the final content and form of any assignments.


  • The Online Writing Center allows one submission per assignment. The OWC will not review any draft already containing comments bubbles. Already graded papers will not be reviewed without permission from the instructor.
  • Turnaround time for 10 pages or less is 48 hours and 72 hours for 11-20 pages. Add one day for each additional 10 pages.
  • Tutors will not review more than 20 pages (including reference page) during Weeks 7 and 8 of Terms B and D (our busiest time).
  • Theses, dissertations, and capstone projects will not be reviewed for formatting issues. Only the first 20 pages of such lengthy end-of-program projects will be reviewed.
  • APA Dissertation Proposals should be sent to Kristen Dang for review instead of the Online Writing Center.  Please use your Liberty email address when contacting Kristen, and please refer EDUC or COUN dissertation inquiries to Kristen or the Graduate Writing Center at, not the OWC. You will receive a reply to your email within 48 hours.
  • Group projects may only be submitted if the submitter clearly identifies the portion which he or she has written. In keeping with the OWC's mission statement as given above, each student will receive a review only of the section identified as his or her own.


  • Instructors should establish their own guidelines regarding student use of the OWC for any written midterm or final exams. If a draft submission is identified as a midterm or final exam, tutors will only provide feedback on grammatical issues. Any draft submission not identified as an exam will automatically be reviewed for content, organization, style, formatting, and grammar.
  • The number of tutors is limited, so we ask that instructors only recommend usage to students that need or want help and not require all students to use the service. Please do not offer extra credit to students for using the service.
  • Instructors may post a direct link to the Online Writing Center in their Blackboard courses, as well as request that a student submits his or her tutor reviewed draft along with the final draft, should the student use our service.


Problems connecting to the Online Tutoring Service?

Any operating system older than Windows XP will not work with the OTS.

  • Try entering your entire email address as your username, including
  • Try clearing your browser's cookies and cache, closing your browser, and logging back in.
  • Try using different browsers such as Google Chrome or Mozilla Firefox.
  • If you are trying to access the site from another place of business or a business or school-owned laptop, there may be a firewall preventing your access. If so, speak with your IT personnel or log in from another location.
  • If none of the methods above work, please contact Help Desk at (866) 447-2869.

Please note the software and hardware requirements:

  • Windows XP or later OR Mac OSX or later
  • Microsoft Word 2003 or later
  • Skype (for live sessions)
  • Microphone and speakers (for live sessions)


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