Dec 30 - Dec 31
Vines Center · Lynchburg, Virginia

Winterfest Questions

What is the $10 per person Non-Refundable Deposit used for?

Your $10 per person non-refundable deposit secures the registrations for your group. 50% of the balance will be due by October 30th and the remaining balance will be due by November 15th. [back to top]

 

 

What if my group registers, then decides to add people?

To add people before Winterfest is sold out, please call (866) 447-2084. [back to top]

 

 

What are the ages for Winterfest?

While the program is geared towards grades 6 through college, everyone is welcome.  Each year families, Youth Groups, Church Groups, and people of all ages choose to ring in the New year at Winterfest! [back to top]

 

 

Is there a Dress Code for Winterfest?

Leaders, Chaperones and Parents: We need your help in enforcing this policy! Modesty is the key word. 

Regarding swimming:  Girls must wear a one piece bathing suit in the swimming pool or a dark colored t-shirt over a two piece bathing suit. [back to top]

 

 

Do you allow other groups to hand out literature?

Literature distribution is only permitted from official booths located in the booth area, regardless of the type of literature. Please understand that this rule will be strictly enforced. [back to top]

 

 

Where will the meals be served?

The Liberty Dining service offers a “food court” type eating experience. “All-you-can-eat” buffet style with different kiosks offer a large variety of foods and help the lines move quickly. There is a 3 meal plan (Dinner 12/30, lunch and dinner on 12/31) for only $26. Concessions are also available at the concert venue. [back to top]

 

 

Is the price for Winterfest the same for youth workers and students?

Yes. [back to top]

 

 

Where can I get promotional material?

All promotional material can be found under promo. You can download posters or fliers and then print what you need. [back to top]

 

 

Are there any provisions for the handicapped?

There are special sections in the Vines Center for those in wheel chairs. We will allow you into the building 5 minutes before the doors open. Only the person in the wheel chair and one other person will be allowed in early. Please let someone at the ticket office know that you will need this provision.

For the hearing impared, please contact Winterfest 30 days in advance so we can have adequate time to provide an interpretor. [back to top]

 

 

How will I get my tickets?

Tickets purchased will be shipped by the second week of December. [back to top]

 

 

Will the ticket price be refunded if my group cannot attend?

Liberty University Ticket policy explicitly prohibits refunds.  Consistent with this policy and the industry standard, Winterfest will not issue refunds or exchanges to groups or individuals regardless of circumstance. [back to top]

 

 

What is the registration process?

To register you must call (866) 447-2084 or purchase tickets online [back to top]

 

 

Rooms on campus

Residence Hall rooms on Liberty’s campus are not available during Winterfest. All lodging must be booked through area hotels. [back to top]

 

 

Are small children of adult leaders allowed at Winterfest?

Small children of adult leaders are allowed at Winterfest. Children 5 and over are the regular price and are counted in total number of registrations. We do not have any activities for children and we do not provide childcare. [back to top]

 

 

Can I smoke at Winterfest?

No, the Liberty University campus is a smoke-free environment. Therefore, smoking must be restricted to off campus. [back to top]

 

 

Can I take pictures at Winterfest?

Regular cameras are permitted at Winterfest. However, any professional camera equipment (including tripods, cameras with removable lenses, etc) is not. Photos must be taken from where you will be standing/sitting during the performances...no special passes will be issued. Also, video-taping of an entire performance is prohibited. This policy agreed upon by Winterfest and the performing artist to protect the artists' rights. Thank you for your cooperation.
 

Special note: Photographers will be on site to photograph Winterfest. Many of these photographs will be used in the future for promotional purposes. By attending Winterfest, you are giving up any rights you might have with regard to these photos and will be deemed as having given permission for their use. [back to top]

 

 

What does the ticket price include?

All event tickets include activities such as Skiing, Snowboarding, Tubing, Indoor Soccer, Ice Skating, Rock Climbing, Swimming, Basketball, Exclusive Student Sessions, Youth Pastor session, and Liberty Presents: Artist Q&A!!

Individual Tickets include the concerts only. [back to top]

 

 

Where do I mail the check for my order?

Please contact (866) 447-2084 for an order form and mailing address. [back to top]

 

 

Why do I have to wear my wristband all the time, and what if I lose my wristband?

By wearing these wristbands at all times during Winterfest, you are showing that you have registered properly. Please keep them in a safe place and remember to bring them with you. There will be a replacement fee if you lose or forget your wristbands while on site. Please treat these wristbands with special care as the wear and tear of festival life can be hard on them. [back to top]