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Wednesday, May 8, 2013

Error editing WYSIWYGs

Update: 10:20am, 5/8/13

This error has been resolved.


We are aware that many users are having difficulty editing WYSWIYG blocks. IT is working hard to correct the issue.

We will provide updates as they are available.

Sit tight, and if you have an emergency update that needs to be made in the interim, let us know: jschultz@liberty.edu

 

-- Web Content Team

Posted at 9:29 AM | Comments | Permalink

Monday, April 29, 2013

Web Manager error - creating pages

Update: 5-6-13

IT has resolved this error. Happy trails!


Update: 4-29-13

This error affects only Web Manager users in a specific permissions set. IT is currently working to correct the issue.

If you are one of the affected users, and you need a temporary fix in order to create pages, please email me: jschultz@liberty.edu with your username.


Hi Webbies,

We are aware that Web Manager returns an error when you attempt to create a new page. IT is on the issue, and we'll provide updates as there is progress.

-- Web Content Team

Posted at 11:42 AM | Comments | Permalink

Wednesday, February 6, 2013

Web Manager formatting issues

Update (2/7/2013):

The wacky formatting is a result of a style update to Web Manager II.

If you experience formatting issues, please try Ctrl + F5. This should clear your web browser's cache, and resolve the formatting issues.


Many users are experience formatting issues – the layout of the Web Manager Admin itself is not displaying appropriately.

Don't panic! If you are experiencing these issues, please try the refresh button in your browser. The formatting usually resolves itself after the page refreshes.

 

We have a ticket in with IT to get the issues fixed, and will update this post when we have further information.

 

— Web Content Team

Posted at 3:47 PM | Comments | Permalink

Wednesday, August 22, 2012

Editors - procedures for updates

*Publishers and Normal users for non-academic departments, these procedures do not apply to you. Feel free to read this post anyway.

Hello, Editors!

As you know, we've made phenomenal progress on the Provost's new plan for Academic web content. With this implementation have come some changes in procedures for updates. This post gives a simple breakdown of what has changed, and how.

Publishing

As you know, the publishing process now goes through our team and the Provost's office. Here is the procedure:

  • Keep your pages up to date and accurate, as always
  • After you complete edits simply hit the "submit for approval" button
  • Our team will receive your page(s) the next day, and will:
    • Publish them (non-academic content), or
    • Pass them on to the Provost's team (academic content) for publishing

Pages should be published within 1-2 business days after being submitted for approval.

Navigation sets

Need to update your navigation? No problem!

  • Send me an email with your requested updates
  • For small updates, our team can usually turn your request around by the next day
  • If you need to overhaul your entire navigation, we should finish it within a week

Deleting Pages

Need to delete some pages? No problem!

  • Make sure the pages on the chopping block are not linked to - this will prevent broken links
    • With the page open in Web Manager, choose "Information" (left-hand side, under "Page Tools")
    • Choose the "Links to this page" tab, and check for links
    • Remove any existing links
  • Email me a list of the PIDs that need to be deleted
  • Sit back and sip some cola - your pages will be toast

Sign-Offs

As an Editor, you no longer have to worry about Signing-Off on pages. You can still view the list of pages pending Sign-Off, but you do not have to Sign-Off. Even without Sign-Offs, remember to review your pages and keep them up to date!
 

—Jael Sette

Still have questions? Shoot me an email.

 

Posted at 4:01 PM | Comments | Permalink

Friday, August 17, 2012

Update on the Academic web plan

Breaking news from the Web Content pressroom:

Our team has been making great headway on the Academic web plan (mentioned in the latest blog post), and we are wrapping up the first stage of that project!

We have made excellent progress due to the cooperation and swift responses from those working in our Academic web departments. Our team and the Provost's office greatly appreciate what you do for the University, and you have rocked our socks off with your assistance in this effort to improve our web content.

--Web Content Team


Related:
A blog post for Editors on procedures for updating navigation, deleting pages, and more!

Posted at 3:16 PM | Comments | Permalink


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