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Disability Support — Overview of LUO ODAS Processes

Requesting Academic Accommodations

The Liberty University Online Office of Disability Academic Support (LUO ODAS) exists to provide Liberty University Online students with disabilities equal access in their courses.  If you are an online student with a documented disability and would like to receive academic accommodations, please complete the following steps:

  1. The student must apply to, and be accepted by, Liberty University Online. The application process to the Office of Disability cannot begin until a student has applied and is accepted to the university.
  2. The student must complete a Notification of Need form and email it to the LUO ODAS office at luoodas@liberty.edu in order to officially notify the university of his/her disability and need for accommodations.  The student must fill out the form in its entirety; incomplete forms will not be accepted.  Once the completed Notification of Need form has been received, the LUO ODAS staff will email the student.
  3. The student must submit appropriate and comprehensive medical documentation to the LUO ODAS staff. As different conditions call for different specifications in medical documentation, we have provided you with a list of documentation requirements for many of the major categories of impairments/ disabilities/chronic illnesses. Please refer to these requirements for your specific area of need when sending in medical documentation and be sure that all criteria are met before having your doctor submit the medical documentation.  Should you have multiple disabilities that cover a range of areas, be sure to include the appropriate information for each of these areas. Should your specific area of need not be covered in any of the documentation requirements, please contact our office for the requirements of your medical documentation. The LUO ODAS staff will need to be informed of your condition so that they can offer an appropriate response regarding your specific medical documentation requirements. Finally, if you have any questions or concerns regarding the acceptability of your medical documentation, what some of the requirements mean, or what category your impairment, disability or chronic illness may fall under, please feel free to contact the LUO ODAS office by email (preferred): luoodas@liberty.edu or by phone: 1-800-424-9595. Our office strives for a 24-48 hour response time for all students, with the exception of weekends and holidays. Please wait until after 2 business days have passed before contacting our staff again regarding the same issue.
  4. Once medical documentation is received, the LUO ODAS staff will review, verify, and assess the documentation. If further information is needed or if the documentation submitted is insufficient, the student will be notified. After the review process is complete, the LUO ODAS staff will determine what academic accommodations, if any, a student is eligible to receive.
  5. If a student is eligible to receive academic accommodations in his/her classes, the LUO ODAS staff will email the student an Academic Accommodations Acceptance Form. This form will inform the student of what accommodations he/she is eligible to receive, as well as what his/her responsibilities are for receiving the accommodations each sub-term. The student must sign the form and return it to the LUO ODAS staff before accommodations can be made effective. By signing the form the student acknowledges that he/she is responsible to complete the expected requirements by their due dates in order to receive academic accommodations.  Academic Accommodations cannot be backdated for courses already in progress or completed. If sufficient notice is not given to the LUO ODAS staff for special accommodations such as alternate format for textbooks or transcripts for audio files once a student goes on file, these accommodations may be withheld until a later semester when sufficient notice is provided.

Receiving Academic Accommodations

  1. The student must first complete the requirements listed above in the Requesting Academic Accommodations section.
  2. Once the student has completed these requirements, they must notify the LUO ODAS staff with the required information prior to each sub-term by the required due date in order for academic accommodations to be offered to the student.  The required information and due dates can be found in the Academic Accommodations Request form. If the student does not notify the LUO ODAS staff by the required due date academic accommodations may be withheld.
  3. Once the required information is received by LUO ODAS staff by the required due date, the staff will notify the appropriate parties (i.e. publishers, professors, etc.) to ensure that the student receives his/her accommodations. The LUO ODAS staff is not responsible if a student does not receive academic accommodations in his/her classes due to the student’s failure to notify them of the necessary information by the required due date (i.e. transcript requests two months in advance, accommodation requests one week in advance, etc.).
  4. If the student’s medical condition changes, it is the student’s responsibility to notify the LUO ODAS staff as soon as possible.
  5. In accordance with Section 504, medical documentation will be reviewed on a regular basis. If the documentation is outdated or if further information is required at that time, the student will be notified. The student will also be notified if, during the review process, any changes are made to the student’s academic accommodations.
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