Replace Your BankMobile Card

Lost or Stolen

Log into the BankMobile website and select the Lost Card button under the Customer Service drop down menu or call Customer Service at 1-877-327-9515 to report your card lost/stolen and order a new one. This will cancel your lost/stolen card and prevent any fraudulent use.

Expired

Contact BankMobile Customer Service at 1-877-327-9515 to order a new card. Explain that your card is expired to avoid the replacement fee. 

Worn

Contact BankMobile Customer Service at 1-877-327-9515 to replace a card that is no longer working or worn from regular wear and tear. This includes a horizontal crack on the card or the edges of the card being rubbed off.

*Please see the BankMobile fee schedule for any fees associated with replacing your BankMobile Vibe Card.