June 2012 Employee Newsletter


From the Chancellor:

Commencement 2012 at Liberty University was an exciting celebration of dreams achieved for our 14,026 graduates and their families. I have received countless positive comments about the activities of Commencement weekend and the gracious hospitality and service provided by our faculty and staff.

It is both gratifying and exciting to work with such a talented, diligent, and dedicated group of people.  As Christians we are told in I Corinthians 12:27, “Now you are the body of Christ, and each one of you is a part of it.” Your tireless, selfless efforts are evidence that you are clearly the hands and feet of what God is doing at Liberty. Thank you for making Commencement a memorable milestone in the lives of our graduates and a tremendous success for all of our Liberty family.

As I announced at Commencement, Liberty continues to expand our presence and scope of influence as we are now poised to move to the Football Bowl Subdivision (FBS). Joined by Athletic Director Jeff Barber, Executive Vice President Neal Askew, and Bill Carr of Carr Sports Consulting, LLC, I further explained at our May 14 press conference that Liberty has completed a thorough feasibility study and is prepared to make a decision within 48 hours when an FBS invitation is offered.

While many students have left for the summer, Liberty is still moving forward and preparing for their return in the fall. The finishing touches are being added to the Hancock Welcome Center and the first stages of construction on the new Jerry Falwell Library are well underway. The Library Brick Campaign has brought an enthusiastic response from many of you and continues to gain momentum. A special event for faculty and staff is planned to hear Horst Schulze, CEO of West Paces Hotel Group, speak on leadership and exemplary customer service. 

This summer will be a productive time at Liberty. The summer months are a welcomed time to reflect on the blessings of this past year, recharge our energies for the opportunities to come, and resolve together to do all we can to achieve our uncompromising mission – Training Champions for Christ. Thank you for sharing in that mission.


Video: Horst Schulze to Address Faculty/Staff

Horst Schulze, chairman and CEO of Capella Hotel Group and the former president and COO of The Ritz-Carlton Hotel Company, will be returning to Liberty University for a special event this month. Schulze will be speaking to employees on the essentials of customer service and sharing the wisdom he has gained over the years in the hotel industry. When Schulze spoke at Convocation last year, he gave students his formula for success: have a vision, be committed to that vision, and initiate the steps it takes to get there. You can view a part of that Convocation below.

Slideshow: Field Operations Cookout

The Field Operations Division said “You Matter” to their employees with a cookout at Camp Hydaway on May 4 and presented them with water bottles and pens in appreciation for their service to Liberty University. Field Operations staff members work hard to provide safe, clean, and well-maintained facilities, grounds, and vehicles for the entire Liberty community. 

Everyone enjoyed the cookout and the time to visit before their busy summer projects begin. “It was a privilege to have the opportunity to serve our employees, taking a few minutes to fellowship with one another. These men and women play a very important role here at this great university and we wanted to show them that they are appreciated,” said Vice President of Field Operations Scott Starnes.

A “You Matter” Chance to Do What Matters Most

Of all that matters at Liberty University, knowing Christ and making Him known is what matters most. One of our Resident Enrollment Advisors, who wants to remain anonymous, made the most of a recent opportunity to make Christ known.
After receiving an email, the advisor met with a prospective student considering a degree in counseling. She told him she was originally from California, was once Catholic, was now not religious at all, and was living with her boyfriend.  The advisor told her that professors at Liberty would be teaching from a Christian worldview. She changed the subject to asking about farmer’s markets in Lynchburg, and questioned if Amish people were in the market, and commented that many young Amish rebelled against all of their rules. 
The advisor saw an opening and made the most of it. He explained that following a lot of religious rules would not save anyone and that everyone falls short of following all the rules. He told her he was a sinner like everyone else. He then shared the Gospel of God’s love for us, and His sacrifice on the cross to pay for all our sins. 
“She said that I had given her a lot to think about and that she was thankful for what I had shared with her. I didn’t feel she was ready to make a decision right then, but trusted that a seed had been planted. She went down to the Counseling Department to talk with them afterward. She has yet to submit the application I gave her, but in God’s sovereignty He brought her to Liberty to hear the glorious truth of the Gospel,” the advisor said.
Graduate and International Admissions Operations Coordinator for Resident Enrollment Jessica Fabling said of the advisor, “He had the privilege and opportunity to go the extra mile and present the Gospel to a prospective student during an admissions session. He matters because he took the time to act upon the Great Commission of Matthew 28:16-20 and worked to recruit this student, not just to Liberty, but to the Kingdom of God.”


Employees of the Month

Congratulations to all the June Employees of the Month. Because you work among so many dedicated, caring employees, your selection for this recognition is evidence that you consistently do exceptional work with a heart for those you serve. You are an example and encouragement to all of us.
June Employees of the Month are: Steve Barry, Thelma Chaos, Jeffrey Hosfeld, Catharine Kimble, Maria Marsico, Kyle McQuillan, Sue Misjuns, Rebecca Murtha, Ed Parker, Ryan Robertson, Shelley Rotruck, Cari Smith, Kathie Stewart, Jeff Thomas, and Pavel Vasioutovitch.
You can now interact with the June Employees of the Month with myLU portal. myLU has recently launched the You Matter widget, which features current and past employees of the month, as well as an easy link you can click to email and congratulate each employee. The widget also features customer service reminders. To add You Matter to your myLU, click on the widgets tab and then click on the You Matter thumbnail. Thanks to Deborah Funk, Edgard Luz, Fred Spencer, Mark Johnson and Gavin Headen — the project team behind the new widget— for making You Matter so much more interactive.

Standard of the Month

Our customer service standard for June is a daily call to excellence: “Show we’re Christian by our actions and words, not just the title.” We need to live out our faith one day, one conversation, one phone call, and one task at a time.

Providing sincere, caring customer service is essential to meeting the needs of students and fulfilling Liberty’s mission. Colossians 3:17 tells us, “And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through Him.”
For more suggestions on serving our students, as well as our colleagues, check out our Customer Service Guide.


Liberty Channel Has All New Programming

With an all new lineup, the Liberty Channel offers the best in Christian family television for the whole family. With something for everyone to enjoy, including Saturday night movies, the Liberty Channel is still dedicated to bringing you excellent, family friendly programs with a positive Christian message — the perfect combination. 

With all the new choices on the Liberty Channel, there are so many ways to watch your favorites: 
  • Liberty Today Mobile App – Liberty Channel
  • Lynchburg, Va. – Comcast Cable, Channel 10, or Shentel/Jet Broadband, Channel 12
  • Live Web Streaming 
  • Digitally – Channels 43.1 and 43.2
Be a part of the new look at the Liberty Channel. Like us on Facebook and follow us on Twitter. Enjoy the show!


You Matter Twitter

Find encouragement and ideas on how to be a better steward of the opportunities you have in your job at the You Matter Twitter. This past month we had giveaways ranging from coffee to books. Stay tuned for more gift card giveaways soon. Follow us @LibertyUMatter today!

Top Tweets from May:
"Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit." – Conrad Hilton
"People don’t care how much you know until they know how much you care." – Theodore Roosevelt
Thankful to work for/at place willing to invest and advance me personally and professionally!


Send Us Your Feedback

Good things are going on in your department and we would love to hear how you are furthering the You Matter initiative. Email your thoughts, questions and comments to YouMatter@Liberty.edu, or tweet about it!