March 2012 Employee Newsletter


From the Chancellor

March finds us almost halfway through the spring semester and the steady pace of progress at Liberty University is evident all around us. The new Hancock Welcome Center is almost complete and the first sounds of construction on the Jerry Falwell Library will soon echo across campus. This is an exciting time at Liberty and a busy time throughout the university.

Whatever our jobs at Liberty, there may be days when the pace of things and the tasks before us seem a little more than we can handle on our own. Thankfully, we do not have to meet those tasks in our own strength.  In Exodus 33 we hear Moses seeking God’s help and favor to complete the formidable task of leading Israel to the Promised Land.  Verse 14 tells us, “The Lord replied, ‘My Presence will go with you, and I will give you rest.” The mission of Liberty to Train Champions for Christ is stronger today than ever before.  As an essential part of that mission, you are doing a good work.  We find renewed strength and confidence in Paul’s second letter to the Corinthians (9:8), “And God is able to make all grace abound to you, so that in all things at all times, having all that you need, you will abound in every good work.”

As we head into an exciting but sometimes demanding time of the school year, be encouraged knowing that God is with you. He has called you to Liberty for a specific purpose at this exact time and will walk alongside you every step of the way.

Your hard work and commitment to excellence has an eternal impact on the lives of students, your coworkers and the entire Liberty community. Thank you for your continued service and for your willingness to share in our mission that reaches far beyond the campus of this university.


You Matter on Twitter

Starting March 12, You Matter will be on Twitter! Follow us at for employee news, announcements and giveaways and to share how you have been taking part in the initiative.

March Employees of the Month

Join us in recognizing March’s employees of the month – a group of individuals who are continually influencing their coworkers and making their work environment a better place. Their hard work, integrity, positive attitude and commitment to excellence are truly valued by the Liberty community. Read more about the employees of the month here. This month's employees of the month are Katie Anfindsen, Mallory Butincu, Courtney Cox, Frank DiGregorio, Chuck Ford, James Harris, Deneen Jefferson, Joe Marshall, Jeffery Miles, Wende Parker, Bethany Pearson, Kim Poje, Kim Sandidge, Jake Shellenberger, Joseph Wiegand, and Wyatt Wilson

Video: Enrollment Distributes Employee of the Month Packets

Senior Vice President for Enrollment Management, Chris Johnson used a staff meeting celebrating 65,000 online students to honor the department’s past employees of the month. This is an excellent way that the packets, which each department will receive monthly, can be distributed. Watch below:

IT Department Holds You Matter Event

Information Technology (IT) hosted a "Donut You Want a Break" event in the Williams Football Stadium lobby to express appreciation for the over 300 IT staff members. The IT HelpDesk also temporarily relocated to the press box in Williams Stadium for the morning to participate in the event while remaining available to assist students and staff with any technical issues. 
Donuts catered by a local bakery were served, along with plenty of cinnamon bread from Panera Bread and coffee from The Lion & the Lamb. While IT staff enjoyed donuts and coffee, a looping slideshow called "IT Then and Now" featured pictures that IT staff had submitted from their childhood, inviting viewers to try to guess who the child in the photo was. 
Tom Hinkley, Customer Relationship Manager, emceed the event along with a drawing for several prizes, including Columbia fleece jackets, a 500-gigabyte external hard drive and several iPod nanos. Matthew Zealand, Chief Information Officer of Liberty University then closed by thanking several departments and individuals for their work on different IT projects that affect the Liberty community. "We've seen a 39 percent increase in credit hours supported, a 41 percent increase in work load, with only about a 10 percent growth rate of the IT department each year. You're being asked to do more with less, and are doing a great job of it," said Matt Zealand.


Customer Service Standard of the Month

Though your day may be full of meetings and your mind concentrating on other matters, remember to be attentive to visitors you see in hallways or around campus. They will not always stop to ask for help, but they may oftentimes need assistance. Watch for people looking at directional signs and maps so you can offer them help in where they need to go. Also consider carrying a customer service pocket guide with you as a reminder of Liberty’s standards of customer service.

Win an iTunes Gift Card

To encourage participation in the You Matter initiative and programs, we are giving away a $15 iTunes gift card. To win, email us with the answers to the question: “What is the second step in developing an employee recognition system in your department and how many ideas for employee recognition are listed on the You Matter site?”

Email your answers by March 16 and one winner will be randomly chosen.



Future of You Matter

We are so glad to see the You Matter campaign grow, as more and more departments are making the initiative a part of their daily routines. Contact us and let us know what your department is doing to make service a priority.