Review the resources listed below to explore what You Matter means for you and your department.
Watch a video overview of this university-wide initiative and an introduction from President Jerry Falwell Jr. Please have faculty and staff watch this that missed the August 2011 announcements launching this initiative.
Every month, employees of Liberty University are sent a newsletter relating to the You Matter initiative. View the current and archived employee newsletters.
Download a computer background as well as a background for your IP university phone, to serve as reminders of You Matter.
|Customer Service, while already in place for many departments, is an important aspect of all university interactions. For a free, easy-to-follow pocket guide on customer service, inspiring service standards and more click here.|
|Many departments are working so hard on behind-the-scenes projects that it can be easy to forget what the purpose of it all is; the students. Click here to learn more about how you can get involved in increasing Student Interaction.|
|We appreciate our staff and want to recognize our faithful employees. Liberty has established Service Awards and will be hosting banquets for those that have served Liberty for many years. Click here to learn more.|
|Encouragement can motivate Liberty employees to bring customer service to an entirely new level. Employee Recognition should be an established part of every university department. Click here for practical tools and ideas that leaders of every department can implement to further motivate and reward their employees.|
As part of fulfilling the mission of Liberty University, it is crucial every employee know the background of Liberty. For both new employees that are not familiar with Liberty's humble beginnings or veterans that need a refresher on the details, please click here to read the Story of Liberty Mountain.
We encourage your department to celebrate the Liberty story on a regular basis (yearly, for example).
Show hospitality to one another without grumbling. As each has received a gift, use it to serve one another, as good stewards of God's varied grace.
1 Peter 4:9-10