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Research Assistance Policy

Reason for Policy

The Research and Instruction department assists customers with their information needs, which includes helping customers to find the best information available as well as teaching them how to search, evaluate, and use sources in an ethical and legal manner.

Policy Statement

The Research and Instruction librarians and Research Consultant staff, in accordance with a core competency of Liberty University, will teach library customers how to access, evaluate, and use resources in order to become information literate and independent researchers.  They will not do the research for the customers.


The Research and Instruction librarians and Research Consultant staff interact with customers in a variety of settings to provide research assistance instruction strategically at customers’ points of need, including:

  • Through classroom instruction. 
  • Through various virtual and physical methods to provide research assistance to residential and online customers one-on-one.
  • Through the Learning Commons setting, where they encounter customers who seek information around the library.
  • Through comprehensive and extensive research consultations.

Glossary of Terms

Information Literacy
Liberty University has defined Information Literacy with the following Learning Outcomes. The student will be able to:

  1. Determine the nature and extent of information needed
  2. Discover and evaluate information
  3. Access and use information legally and ethically
  4. Use information effectively to accomplish a specific purpose

Information Literate
The ability to recognize an information need and to locate, evaluate, and use information to effectively meet that need.