About Logistics

IT Logistics can be defined as "having the right item in the right quantity at the right time at the right place for the right price in the right condition to the right customer" and is responsible for three major areas within IT: Supply Chain and Process Management; Financial Management; and IT Performance Management. The goal of IT Logistics is to realize value by improving the movement and allocation of scarce IT resources. The responsibility of logistics, therefore, is to ensure that efficiency and effectiveness are achieved (short and long-term). Some of the key responsibilities that fall to Logistics are: budgeting; planning and forecasting; scorecarding; financial measurement and metrics; and driving IT processes reengineering activities that focus on customer needs which include achieving certain aspects of ISO 20000.