Frequently Asked Questions 

 

We're excited to get you ready for the new Inclusive Access initiative! Understandably, there are some questions that may arise and we're here to address them! You may use the buttons below to jump to the relevant section or feel free to skim for what you're looking for. If you can't find an answer on this page, please contact the Center for Academic Development at CAD@liberty.edu.

 

Course Materials Course Fees Inclusive Access Shipping Miscellaneous

 

Course Material Questions


Your books will be available embedded in your Blackboard shell beginning in Fall 2018. However, if you want advanced awareness of which textbooks will be used in your course(s), you can review textbooks on MBS Direct (www.mbsdirect.net/liberty).

All course materials will be listed on MBS Direct with their ISBN included. If available, a hard-copy version will be listed on MBS Direct (www.mbsdirect.net/liberty). If not, you can use the ISBN to purchase a physical version from another retailer. In many situations, publishers will offer an inexpensive, Print-on-Demand option within their platform, if you end up wanting a physical version after the course begins.

In most cases, you sure can! Our preferred vendors are providing an option to purchase inexpensive, loose-leaf versions. If applicable, you will find them at MBS Direct (www.mbsdirect.net/liberty).

In the majority of situations, all course materials will be offered digitally. In select situations, a physical item may be shipped, whether that is a kit or textbook. However, a physical item will be rarely leveraged as a course resource.

If your course has required physical items, like a kit, that must be shipped, those materials will be shipped no later than the week prior to course starting.

Fees and Accounts


LUO Undergraduate courses will have an inclusive access fee charged and LUO Undergraduate students will also see a waiver for that fee. LUO Graduate and Residential students will not receive a waiver of that fee.

Under the Inclusive Access initiative that rolls out for LUO Undergraduate students, course materials will be provided at no cost. For all other levels and campuses, course materials can be purchased as normal.

Textbooks are only provided for online Undergraduate students taking Undergraduate courses. If you are taking Graduate courses, you will be required to purchase your textbooks from MBS Direct (www.mbsdirect.net/liberty) as normal.

Yes. You can request a book voucher by emailing LUOStudentAccounts@liberty.edu. Please be sure to include your Student ID Number and requested amount.

Because all materials are provided for LUO Undergraduate students taking Undergraduate courses, the Military Book Voucher is no longer being offered.

All required course materials will be provided at no cost to LUO Undergraduate students. However, some programs may require students to access materials or assessments that are not included in the course materials. Those will be available for purchase through MBS Direct or they will be covered by a separate course fee.

LUO Undergraduate students will see a Course Fee on their student account, but you will also see a waiver to remove that course fee from your account. LUO Graduate and Residential students will not receive a waiver for that fee.

Inclusive Access Questions


Each of the preferred providers have similar features on their platforms, including highlighting, bookmarking, Text-to-Speech, mobile applications, and searching. Some platforms have additional features. You can review these additional features on their product pages.

Access to the resources will vary based on the type of technology used. At minimum, students should retain access to digital resources for 6 months. However, many books will be able to be kept for life.

Great news! You still get all the great benefits of Inclusive Access. However, you will be charged the Inclusive Access fee to cover the access to these materials.

If technical support is needed, you can find detailed information in your Start Here folder, which can be found in your Course Content folder in your Blackboard course. Of course, you can always seek assistance by going to Liberty University’s Help Desk (https://www.liberty.edu/helpdesk).

At this point, Inclusive Access is only available for LUO Undergraduate students enrolled in Undergraduate courses.

Shipping Questions


Your mailing/shipping address can be updated in ASIST at any time. You will also be given the opportunity to update your address as you complete Financial Check-In (FCI).

If your course has required physical items that must be shipped, those materials will be shipped no later than the week prior to course starting.

If your course has required physical items that must be shipped, those materials will be shipped to the address that is on file as the Mailing/Shipping address, even if it is an international address.

Miscellaneous Questions


Unlike a physical textbook, digital textbooks are designed to meet the needs of all students, especially those with disabilities. Each of the preferred providers utilize features like Text-to-Speech to meet the W3C and/or WCAG 2.0 AA guidelines. For more information, you can review the Accessibility information for McGraw-Hill, Cengage, and VitalSource.

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