IT Marketplace - Recommended Computer Specifications & Policies

Recommended Computers

The most important technology that you will need at Liberty is a computer. Liberty’s IT Marketplace offers several kinds of computers depending on what you want and need for your classes. Liberty has partnered with Dell, Lenovo, and Apple to offer students discounts on computers from all three manufacturers.

 

Recommended Hardware Specifications

Students are also able to bring their own computers from home to use on Liberty’s campus. If you will be bringing your own computer, we recommend the following hardware specifications so that you can comfortably run multiple applications as well as take full advantage of Liberty’s network:

 

  • Processor: Intel i-Series (i3, i5, i7) or equivalent
  • Memory: 8 GB RAM
  • Hard Drive: 128GB or higher
  • Video: Integrated or Dedicated graphics card
  • Wireless Card:
    • IEEE 802.11a/b/g/n/ac WLAN NIC
    • 2.4 GHz/5GHz Dual Band
    • 2x2 300 Mbps. (20/40MHz)
    • WPA2-PSK/WPA2-Enterprise

 

Recommended Operating Systems

  • Windows: 10
  • Mac OS X 10.14 or newer

 

Recommended Software

 

Liberty has also partnered with multiple software vendors to offer students great discounts on some of the software that they need for their computers, too. The Microsoft Office suite (Word, PowerPoint, Outlook, Excel, Access, OneNote, etc.) may be available for currently enrolled students. You can find it here. The IT Marketplace has much of the software that is required by individual classes in a variety of majors as well.

 

Warranty & Repair Information

Warranty

All recommended Lenovo bundles purchased through the IT Marketplace come with the option to purchase a manufacturer's warranty (valid up to 4 years) and are eligible for on-campus service and repair at the IT HelpDesk for the entirety of their warranty. All Apple computer purchase has the option of choosing no warranty or 3-year manufacturer's warranty that is eligible for on-campus service and repair at the IT HelpDesk for the entirety of their warranty. Dell machines purchased online or in-store are eligible for Dell’s extended manufacturer’s warranty and accidental coverage.

 

Repairs 

We are also able to perform certain hardware & software repairs on Dell, Lenovo and Apple laptops that were not purchased through Liberty’s IT Marketplace, but this service depends on the type of warranty, damage, and other factors.

 

Software Installation Assistance

All customers who purchase software through the IT Marketplace can receive installation assistance by Liberty University's IT HelpDesk for free. You can call, stop in, or visit the HelpDesk website for free IT assistance.

 

Return Policy

Contacting an Online-Vendor Representative:

If you have questions about your order purchased through an affiliate vendor, or if there is a problem with your order, please contact the appropriate vendor representative using the contact information below:

 

Apple & Dell

IT Marketplace (Online)

434-582-2316

Kivuto

General Support

888-396-1447

 

In-Store Return Policy

GENERAL READING BOOKS, NOOK® DEVICES, SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS

  • A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt in original packaging.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
  • Merchandise must be in original condition.
  • No refunds or exchanges without original receipt.

 

International Orders

The IT Marketplace Online will only ship within the United States.

 

Order Problems/Questions

If you have questions about your order, or if there is a problem with your order, please contact the appropriate vendor representative using the contact information below:

 

IT Marketplace Contact Info

Apple & Dell

IT Marketplace Team (Hosted by the Barnes & Noble Campus Bookstore)

434-582-2316

 

SM330@bncollege.com

 
     

Kivuto 

General Support

888-396-1447

 

support@kivuto.com