Contact Us

(434) 592-7800

(866) 447-2869 

Liberty.edu/HelpDesk

Liberty.edu/HDChat

IT Customer Support

About Us

We strive to provide the most robust level of technical support to the Liberty University community and to build relationships with Faculty, departments, and students alike to better serve their technological needs. We offer university-wide support through phone, chat, and an automated ticketing system, ServiceNow. 

 


Services

IT Inventory IT HelpDesk IT Surplus
Desktop Management Lifecycle Management IT Marketplace
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Customer Support Team

Jason Rawlings    
Director    
IT Customer Support    
     
Mike Gibbs    
Associate Director    
IT Customer Support    
     
Brian Santiago Casey Murray Cameron Seavers
Manager, IT Inventory Manager, Labs & Facilities Manager, HelpDesk Campus Support
IT Customer Support IT Customer Support IT Customer Support
     
Josh Eldridge Michael Guillory Heidi Albertson
Manager, Desktop Management Manager, HelpDesk Remote Support Office Manager
IT Customer Support IT Customer Support IT Customer Support