Student Services: Conduct and Grievances


Conduct and Grievances

Professions are founded on ethics, integrity, honesty and trust. These qualities are sought in LUCOM students during interviews and supported while students. LUCOM student-doctors are held to high standards of personal and professional conduct, ethics, morality and character because of the high expectations of the faculty, administration, their patients, and society.  

You cannot legislate morality, as has been demonstrated since recorded history. Our core values, ethics, and morality are displayed by what we do when we think no one is watching. It is the individual’s sense of right and wrong, their sense of responsibility, and their consequence that ultimately guides their action. As a student-doctor of LUCOM, each individual is responsible for his or her own conduct. Additionally, it is not the responsibility of the COM to regulate or monitor actions. LUCOM student-doctors are responsible to live and act professional to the best of their ability as individuals exemplifying the expectations of the COM and their peers.

At LUCOM, the Student Progress Committee, composed of members of the faculty and administration, is empowered to investigate and recommend disciplinary action for suspected violations of personal, or professional codes of conduct; established by the college, university, and the profession. Student-doctors who fail to meet the standards of academic performance expected of an osteopathic medical student at their professional level are brought before the Committee. Any student-doctor, faculty or staff member can bring an issue before the Committee.

The LUCOM Academic Standards, Code of Conduct, and Media Policy is required of every COM student and is listed with the Academic Documents.

More information is available by contacting the Office of Student Services.

Non-Academic Related Grievance(s)

Any student-doctor has the right to seek redress of a grievance with immunity from disciplinary action or retaliation without regard as to the sex, gender, race, religion, disability, color, creed, ethnic, or national origin as included in the regulations of Title VI, Title IX, the Americans with Disabilities Act and section 504 of the Rehabilitation Act.

A student-doctor must first fill out a grievance hearing request form. Then, for a student-doctor to address a grievance, he or she must utilize the following procedures: 

  1. The student-doctor will present the grievance to the student-doctor's assigned faculty adviser. If the faculty adviser cannot affect a resolution to the problem, the student-doctor may then consult with the Office of Admissions and Student Services. 
  2. The Director of Admissions and Student Services will hear the grievance. 
  3. If a satisfactory solution cannot be achieved, the student-doctor will be advised to prepare a written, signed request, setting forth the grievance and requesting a hearing with the Student Progress Committee (SPC). 
  4. Copies of appropriate and relevant documentation must be appended to this request, which will include a statement to redress the student-doctor requests. 
  5. The student-doctor will submit the request to the Office of Admissions and Student Services, who will present it to the Chairperson of the SPC. 
  6. The Chairperson of the SPC shall convene the committee after receipt of a written request. 
  7. The student-doctor will be notified in advance of the date, time, and place of the meeting. 
  8. The meeting shall be internal, private, and closed to non-University persons. Non-University personnel are not available for consultation during these meetings. Legal representation or any other form of representation is prohibited during the hearing. At the meeting of the SPC, the student-doctor will be afforded a full and fair opportunity to present the grievance and to respond to relevant questions posed by members of the committee.
  9. The Committee will, after deliberation, make a recommendation to the Dean. 
  10. Following receipt of the Committee's recommendation, the Dean or his designee will advise the student-doctor, in writing, delivered by either certified mail or in person, of the action taken to resolve the grievance. 
  11. If the student-doctor is still not satisfied, he or she may request an additional review by the Appeals Board. This request must be made in writing and delivered to the Dean within 10 days of the date of the letter advising the student-doctor of the grievance resolution. The request must specify additional relevant facts, which were not presented to the SPC and must state the specific redress desired. 
  12. The LUCOM Appeals Board will conduct a review. The decision of the Appeals Board shall be final with no official recourse or available appeal.