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Post 9/11 GI Bill® FAQ

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at http://www.benefits.va.gov/gibill.

Eligibility:

Benefits:

Housing Allowance (BAH) & Books Stipend

Yellow Ribbon

Other

 

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Eligibility:

  • Is there a tool available to discover my estimated benefit coverage based on my eligibility?

The VA has released a new GI Bill® Comparison Tool for the Post-9/11 GI Bill. This new tool makes it easy to estimate Post-9/11 GI Bill benefits with just one click. Students can find their estimated tuition and fee amounts and their projected housing allowance based on eligibility. 

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  • Who is eligible?

Veterans who have served at least 90 days of active duty service after Sept. 10, 2001 and received an honorable discharge will qualify for the Post-9/11 GI Bill. To qualify for the full benefit a veteran must have served at least 3 years of active duty after Sept. 10, 2001. Those veterans who qualify for the Active Duty GI Bill, the Reserve GI Bill or REAP will have the option to choose which benefit best suits their need.

 

Member Services

% of Max Benefit Payable

At least 36 mo.

100%

At least 30 continuous days on active duty and must be discharged due to service-connected disability

100%

At least 30 mo., less than 36 mo.

90%

At least 24 mo., less than 30 mo.

80%

At least 18 mo., less than 24 mo.

70%

At least 12 mo., less than 18 mo.

60%

At least 6 mo., less than 12 mo.

50%

At least 90 days, less than 6 mo.

40

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  • What am I eligible to receive using the Post 9/11 GI Bill?

Eligible veterans will receive a percentage of the total benefit, as determined by length of active duty service:

  1. Amount paid to institution:

    • Amount of tuition and required fees charged, up to the annual cap of $19,198.13. Only students who are 100% eligible can receive the full $19,198.13, if their tuition and fees meet that amount. Please see the topic question "What are the detailed benefits" to see how much each percentage of the Post 9/11 GI Bill can receive for tuition and fees.

  2. Amount paid to veteran:
    1. Monthly housing allowance equal to the basic allowance for housing (BAH) amount payable to E-5 with dependents.
      • Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing (BAH). Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.

    2. Yearly books and supplies stipend of up to $1,000*

* Please note: The Housing Allowance (BAH) and Books and Supplies stipend are not payable to individuals on active duty or those enrolled less than ½ time. You must be enrolled more than ½ time to receive those benefits.

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Benefits:

  • Can I check the status of my benefits online?

Yes, you can view the status of your veteran education benefits (entitlement and enrollment history) on the eBenefits website by following these steps:

1. Go to www.ebenefits.va.gov
2. Click on the link “View My Status”
3. If you have a login click “Log In” otherwise click the “Register” link
4. You will be asked to use your CAC card if you have one otherwise use you DFAS login (MyPay)
5. Complete registration
6. Upon completion of registration there will be a link to continue to eBenefits
7. Once inside the “View My Status” section click the “Post-9/11 GI Bill Enrollment Status” link
8. Once there you can see Entitlement and Enrollment history.

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  • What are the detailed benefits?

Effective August 1, 2013, veterans and their transferees will receive a capped tuition and fee rate of $19,198.13 annually. For example, if you are 100% eligible the Yellow Ribbon Program still exists for additional costs once the annual $19,198.13 cap has been exceeded. If you are 40%-90% eligible, please see below chart for the applicable annual cap.

90% $17,278.32
80% $15,358.50
70% $13,438.69
60% $11,518.88
50% $9,599.07
40% $7,679.25

 

The Book Stipend will pay up to $1,000 per year and will be paid out in increments based on training time or enrollment status.

Students attending at least one course in a residential setting, with a training time of more than 1/2-time, will qualify for a living stipend or basic allowance for housing (BAH).

  • Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.

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  • Can I transfer this benefit to my dependents (spouse/children)?

If you are a member of the Armed Forces on Aug. 1, 2009, the Department of Defense (DoD) may offer you the opportunity to transfer benefits to your spouse or dependent children. The DoD is responsible for determining eligibility for transfer of entitlement. The law provides that an individual must have served at least 6 years in the Armed Forces and agrees to serve a minimum of 4 more years. For transfer of entitlement for dependent children, the service member must have served at least 10 years and currently be serving as of Aug. 1, 2009. However, the law permits DoD to modify the number of additional years an individual must serve by regulation. DoD is currently developing their policies and regulations to implement the transferability program.

To learn more about transferring benefits to a dependant please go to the "What is the process to transfer the Post 9/11 GI Bill to a dependant?" FAQ.

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  • What is the process to transfer the Post 9/11 GI Bill to a Dependent?

In order to transfer benefits to a dependant the following steps must be taken:

The service member must go to the DoD transferability website to determine if their dependent(s) are eligible to receive the transferred benefits. This website is only available to military members.

Upon approval, the dependent may apply to use transferred benefits with U.S. Department of Veterans Affairs by going to the VONAPP website and filling out the 22-1990e. Once the online form is filled out and submitted, you will need to print a copy and send it to us so we will have it on file. To verify you have successfully submitted your form, a confirmation number will appear on the bottom of each page of the form you print out to send us.

The VA Form 22-1990e should only be completed and submitted to Liberty University by the dependent after the DoD has approved the request for Transfer of Education Benefits on the DoD website.

Please fax the completed VA form to (434) 455-1287 or e-mail to vabenefits@liberty.edu.

Once the U.S. Department of Veterans Affairs processes the 22-1990e they will send the dependent their own Certificate of Eligibility (COE) or Award Letter. Once received, the dependent should forward a copy of the COE or Award Letter to the Office of Military Affairs. Once we receive a copy of a VA form, COE, or Award Letter we will send a Post 9/11 GI Bill Account Credit Contract (PACCT) to the dependent. The student will need to follow the directions in the email to complete the PACCT and send back to the Office of Military Affairs. The Office of Military Affairs will then post the credit on their student account and will notify the dependent by email so Financial Check-in may be completed for the semester.

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  • What do I need to start using the Post 9/11 GI Bill at Liberty?

To start using this new chapter, please follow the steps on our Post 9/11 GI Bill overview page.

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  • What is my effective date and why does that matter for my benefits?

The effective date is the date you wish to start using your benefit. This date is listed on the original VONAPP application form (22-1990 or 22-1990E). The U.S. Department of Veterans Affairs will only pay for courses that start after this date. For example, if the student’s effective date is listed as 2/1/2013 and the student started classes on 1/14/2013 the U.S. Department of Veterans Affairs will not pay for the dates 1/14 to 1/31. Therefore the student will be responsible for the remaining charges.

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  • Will the benefits appear on my ASIST account?

Yes, once all required documentation is received, the Office of Military Affairs will post a credit on your student account for the amount to be paid by the U.S. Department of Veterans Affairs. You will be able to view this on your Account Summary and Financial Check-in pages on the ASIST portal.

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  • How long does it take to process my GI Bill benefits?

It can take up to 10 business days to process your GI Bill benefits. This includes 3-5 business days to process any documentation sent to our office, and another 3-5 business days to post credit to your account and certify your enrollment with the U.S. Department of Veterans Affairs.

Please note: processing turnaround times may be extended during peak periods. Feel free to call us at (855) 355-4947, email us at vabenefits@liberty.edu, or chat with us if you have any questions.

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  • How will I know when my benefits are processed?

When we receive your VA Form, Certificate of Eligibility (COE), and/or Award Letter we will send an email to you to confirm receipt. When we post credit to your student account and certify your enrollment with the U.S. Department of Veterans Affairs, we will send you another email. These emails will be sent to your Liberty University email address.

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  • How do I complete Financial Check-in if I am using the Post 9/11 GI Bill?

Once we receive your Post 9/11 GI Bill Account Credit Contract (PACCT) and you have enrolled in courses, the Office of Military Affairs will post a credit on your student account to match the amount to be covered by the U.S. Department of Veterans Affairs. An email will be sent to your Liberty University email address when this credit is posted and you are ready to complete Financial Check-in. When you go through the Financial Check-in process, you will see the credit on your student account.

If there is a balance on your account after the credit is posted, you are responsible for that amount.

If there is a credit on your account after we have posted the credit for the Post 9/11 GI Bill, then the credit will be refunded to you via the option you chose during Financial Check-in. This will occur if you have previously completed Financial Check-in and entered into a payment plan. It is important for you to complete Financial Check-in again, once the Post 9/11 GI Bill credit is posted, so your payment plan will be canceled. If you do not, the payments will continue to draft from your bank account or credit card.

If you believe the amount credited to your account is inaccurate please contact us at vabenefits@liberty.edu. We will investigate the situation to ensure the amount credited is correct.

Please note: The COE and Award Letter will be sent directly you, not Liberty University. It is your responsibility to forward the documentation to the Office of Military Affairs. The Award Letter and Payment will not be received until the U.S. Department of Veterans Affairs processes your enrollment certification (22-1999). The PACCT will not allow us to post a credit for a past semester. We must receive a COE or Award Letter to retroactively post credits to a student’s account.

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  • What fees will the Post 9/11 GI Bill cover?

The Post 9/11 GI Bill will only cover fees that are directly associated with tuition and attendance at the University. For instance, the Technology Fee, Transportation Fee, Activity Fee, and Class Fees, will all be covered.

However, fees that are not required are not covered by the Post 9/11 GI Bill. Some of these fees include; Parking Registration Fee, CLEP/ICE Exam Fee, Library Fees, and Monthly Printing Charges.

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Why does my Post 9/11 credit not cover the entire balance on my account?

If your Post 9/11 credit does not cover your entire balance, it could be caused by a variety of reasons. To name a few, it could be that you are only eligible for a percentage of the Post 9/11 GI Bill (i.e. 60%), you may have other changes like certain fees that the Post 9/11 GI Bill will not cover (i.e. Housing Charges, Printing Charges, Parking Registration, etc...) Remember, the amount the Post 9/11 GI Bill covers is based on percentage and the state tuition cap. If you have any questions about the credit posted to your student account please feel free to contact our VA Certifying Officials at vabenefits@liberty.edu.

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  • How do I take a course at another institution using the Post 9/11 GI Bill?

To have a course certified for VA benefits at another school, Liberty University must issue a Parent Letter to your secondary school's VA certifying official. Before a letter can be issued, the course must first be approved by the Registrar's Office. Please follow the instructions below to submit this request.

  • Retrieve the Request to Take Courses at Another Institution form on the Forms and Downloads page.
  • Submit the form for approval.
  • Once approved, please submit the completed form (signed and completed by the LU Registrar) to the Office of Military Affairs by e-mail: vabenefits@liberty.edu or fax: (434) 455-1287 with the following information:
    • Name of secondary school
    • Name of VA certifying official at secondary school
    • Phone/Fax number and e-mail address of certifying official at secondary school

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  • Why did the U.S. Department of Veterans Affairs deposit money in my bank account?

The U.S. Department of Veterans likely deposited either your Books and Supplies stipend, based off of the $41.67 per credit hour rate, or your BAH. If you are not eligible for either of these funds, or question the amounts that were deposited, please contact the U.S. Department of Veterans Affairs at (888) 442-4551.

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  • What does this Debt Management Letter mean?

The letter that you received details the amounts that the U.S. Department of Veteran Affairs has overpaid, which is likely due to a change of enrollment. An audit of your account will need to be done to determine where the refund should go. If the audit on your account determines that the debt is a student debt, the portion that was overpaid will be refunded back to your Higher One account by Liberty University so you can send those funds back to the U.S. Department of Veteran Affairs. This is in accordance with their policy. If you do not think you should be in overpayment or have more questions as to why you are in overpayment, please contact the U.S. Department of Veterans Affairs at (888) 442-4551.

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  • What should I do when I receive a Debt Management Letter?

When you receive a Debt Management Letter and you would like us to review it, please send it into Liberty University's Office of Military Affairs by fax, at (434) 455-1287 or scan it in by email at VAFinance@liberty.edu.

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  • Why am I in overpayment?

A change in enrollment is the most frequent reason for being sent into overpayment/debt management status. Other causes are often switching your GI Bill without notifying the school prior to certification, or a processing error. If you have specific questions as to why you were sent into overpayment, including specific amounts, please contact the VA at (888) 442-4551.

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  • Why does the amount you refunded me and what the U.S. Department of Veteran Affairs is collecting not match up?

If the amount refunded to your Higher One account for the overpayment does not match up with the amount the U.S. Department of Veteran Affairs is collecting from you, please contact the U.S. Department of Veteran Affairs at (888) 442-4551. There can be many reasons why the amounts would not match; they may have made an error or Liberty University has received an additional overpayment that has not yet been refunded to your Higher One could be two of the reasons.

Once you have spoken with the U.S. Department of Veteran Affairs and determined the cause, if it is additional funds sent to the school after the overpayment was processed back to you, please notify us at vabenefits@liberty.edu.

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  • What happens when I withdraw from a course?

When a student withdraws from a course, Liberty University must submit an adjustment of enrollment to the U.S. Department of Veteran Affairs. Because the U.S. Department of Veteran Affairs will only pay for courses that receive punitive grades of A-F (grades that contribute towards the GPA), a student may be charged a portion of the course in which he or she withdraws. This amount will be collected by the Debt Management Center at the U.S. Department of Veteran Affairs.

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  • When does the U.S. Department of Veterans Affairs send payments?

Payments are issued at the beginning of each month for training that occurred during the previous month. For example, assuming timely certification of enrollment by the school and timely processing by U.S. Department of Veterans Affairs, payments for training taken in January will be issued by U.S. Department of Veterans Affairs in February.

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  • Why is my payment less than expected?

The most common reason for a smaller than expected BAH payment is due to the payment being pro-rated based on the number of days in the month that a student is enrolled. Payments are made in arrears and only for the days actually attended, so if the term starts in the middle of January, the payment received in the beginning of February will be pro-rated accordingly. The first full payment will be issued in March for the month of February.

For example, suppose you are attending school full-time and your housing rate is $800 per month. The term starts on January 19th and goes until May 14th. All months are based on 30 day periods, so months that have more or less days do not impact the benefit amount. Therefore, the payment in this case for the month of January will be for 12 out of 30 days (19th to 30th), in the amount of $320, and it will be received in February. The payments for February, March, and April will be $800 each month, and the payment for May will be $373.33 (pro-rated from the 1st through the 14th). Lastly, lower than expected payments may also be caused by over-payments.

Over-payments are usually caused by students reducing the number of credit hours for which they are enrolled during the middle of a term, which can cause payments to be made based on the incorrect number of credit hours. When this occurs, the amount of the over-payment is deducted out of future benefit payments until the account is corrected.

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Housing Allowance (BAH) & Books Stipend

  • Who is eligible for the Housing Allowance (BAH)?

Veterans using the Post 9/11 GI Bill might be eligible for the Housing Allowance (BAH) if he or she meets the following conditions:

  • Veteran must be attending more than ½ time (see VA Training Times).
  • Veteran must be taking at least one resident course in order to receive full BAH.
  • Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing (BAH). Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.
  • In order to receive the maximum amount of BAH as a residential student, you must be considered a full time student at any point in the semester. 12 credit hours is the minimum to be considered a full time student. If at any point during the semester a student drops below 12 credit hours then they will not receive the maximum amount of BAH they are entitled to receive.
  • Active duty servicemembers and spouses of active duty servicemembers using transferred entitlement cannot receive BAH, however, Veterans, their spouses and dependents can receive BAH.
  • BAH is paid directly to the veteran/dependent.

 

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  • How do I calculate BAH?

The BAH is based on the Allowance for an E-5 with dependants and the institution’s location. To calculate the BAH for the location of Liberty University please go to the Defense Travel Management Office website.

  • If you are taking a Resident course or an online graduate intensive: Select the year, insert 24515 as the zip code, & select E-5 with dependents.
  • If you are only taking online courses: you will receive 50% of the national average of BAH. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10 and percentage of eligibility of the Post 9/11 GI Bill. 50% of the national average is currently set at: $673.50

To see the Liberty University student pay rates for BAH, go to our Additional Information page for the Post 9/11 GI Bill.

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  • How can I get BAH as an Online student?

You can get the full BAH if you are an online student by taking a resident course or taking an intensive. The same requirements must be met as stated in the previous FAQ, "Who is eligible for the Housing Allowance (BAH)?"

Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing (BAH). Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.

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  • Can I get BAH if I take a resident course at another institution?

Yes, students who are only enrolled in online programs can receive 50% of the national average for BAH but students can receive full BAH if they take a resident course at another institution.

For more information on the process to take a course at another institution using the Post 9/11 GI Bill, please review the "How do I take a course at another institution using the Post 9/11 GI Bill?" FAQ.

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  • How is the Books and Supplies Stipend paid?

The U.S. Department of Veteran Affairs will pay up to $1,000 per academic year (Fall, Spring & Summer) for Books and Supplies. The Books and Supplies stipend and BAH are paid directly to you, in a lump sum, based on the information given to the U.S. Department of Veteran Affairs (i.e. address or bank information on VONAPP or application form). The stipend is calculated by multiplying $41.67 by the number of credit hours enrolled (up to 24). The stipend is prorated based on the percentage of the maximum benefits payable. For example, if you are eligible for 70% of the Post 9/11 GI Bill then you would receive 70% of $41.67 per credit hour ($29.17).

Individuals enrolled in an online program while on active duty will be eligible for the Books & Supplies stipend.

To see the approximate pay rates for the Book Stipend, go to our Additional Information page for the Post 9/11 GI Bill.

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  • When will I receive payment for BAH or the Books and Supplies Stipend?

You will receive your benefits after your enrollment certification has been submitted to the U.S. Department of Veteran Affairs, the U.S. Department of Veteran Affairs has processed it, and courses have started. The U.S. Department of Veteran Affairs will pay the Basic Allowance for Housing (BAH) and the Books and Supplies Stipend directly to you, and is paid one month in arrears (i.e. BAH for January would be paid at the beginning of February).

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Yellow Ribbon

  • What is the Yellow Ribbon Program?

The Yellow Ribbon GI Education Enhancement Program (Yellow Ribbon Program) is a provision of the Post-9/11 Veterans Educational Assistance Act of 2008. This program allows institutions of higher learning (degree granting institutions) in the United States to voluntarily enter into an agreement with U.S. Department of Veteran Affairs to fund tuition expenses that exceed the highest public in-state undergraduate tuition rate. The institution can contribute up to 50% of those expenses and U.S. Department of Veteran Affairs will match the same amount as the institution.

For example, if you are a full-time student and your tuition and fees are $15,000 but the U.S. Department of Veteran Affairs only paid $10,000. Then the U.S. Department of Veteran Affairs and Liberty would split the remaining 5,000 (2,500 paid by U.S. Department of Veteran Affairs & 2,500 paid by Liberty University). The Yellow Ribbon Program does not cover charges like Housing and Monthly Printing.

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  • Who is eligible for the Yellow Ribbon Program?

Only individuals entitled to the maximum benefit rate (based on service requirements) may receive this funding. Therefore, you may be eligible if:

  • You served an aggregate period of active duty after September 10, 2001, of at least 36 months;
  • You were honorably discharged from active duty for a service connected disability and you served 30 continuous days after September 10, 2001;
  • You are a dependent eligible for Transfer of Entitlement under the Post-9/11 GI Bill based on a veteran’s service under the eligibility criteria listed above.

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  • Is Liberty University participating in the Yellow Ribbon Program?

Liberty University is participating in the Yellow Ribbon Program and will have an unlimited cap for both the 2013-2014 and 2014-2015 academic years.

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  • How do I get the Yellow Ribbon Program scholarship?

When we receive your Certificate of Eligibility (COE) or Award Letter we will see if you are eligible for the maximum benefit (100%). We will credit your student account with the appropriate amount using the Yellow Ribbon program if you need it to cover your tuition and required fees.

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Other

  • Do I need to verify my enrollment on W.A.V.E. if I am using the Post 9/11 GI Bill?

Those using the Post 9/11 GI Bill (Ch. 33) do not need to verify their enrollment on WAVE. The BAH and the Books and Supplies stipend will be paid out automatically to you once Liberty University submits the enrollment certification (22-1999) to the U.S. Department of Veteran Affairs. The U.S. Department of Veteran Affairs will then process the certification and will see you actively attending courses and deposit the funds in the bank account you provided them during the application process. This will occur once a month, similar to those under the Montgomery GI Bill.

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  • Who can I contact at Liberty if I have more questions?

VA Certifying Officials:

E-mail: vabenefits@liberty.edu
Phone: (855) 355-4947 or (434) 592-5990
Fax: (434) 455-1287
Web: http://www.liberty.edu/index.cfm?PID=10075

Hours of Operation:

  • Monday-Friday: 8:00 a.m.-9:00 p.m. (ET)
  • Saturday: 10:00 a.m.-6:00 p.m. (ET)

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