Outage Information

Upcoming System Downtime

This page is the official source of information from Liberty University Information Technology.

Friday, April 29th - 10:00 p.m. - 6:00 a.m.

Information Technology would like to make you aware of a Banner upgrade that will require us to schedule a downtime window. During the downtime window, Banner and services that depend on Banner will be unavailable.

A concurrent downtime window will also be required for Blackboard Transact (BBTS), beginning at midnight to accommodate the later operating hours of dining and other BBTS users. BBTS downtime will not impact the Blackboard Learning environment. 

Please note that the myLU portal will be available and will link to other Liberty services including: Blackboard, Student Email, and Staff Email.

Student Impact

Financial Check-In, EZ-Proxy, most streaming videos (including in Blackboard courses), housing registration, and class registration are the major tools that will be unavailable during this time. For a full list, see the Services Impacted section below.

Blackboard access for students will remain entirely available during this time. 

Faculty Impact

In addition to the services listed below, posting final grades, early warning, and the student roster functionality in Blackboard will be unavailable. All other Blackboard functions will remain online.

Staff Impact/Services Impacted

  • Blackboard Transact (BBTS) - downtime begins at 12:00 a.m.
  • Account Creation Tool
  • Admissions Gateway
  • Argos job submission and reporting
  • Banner (INB and ASIST)
  • Banner Xtender
  • Beacon
  • Blackboard - Faculty (Early Warning, Post Final Grades, Student Roster)
  • Book Vouchers
  • Canvas enrollments/registration for LUOA
  • Campaign Enterprise
  • CRM
  • Degree Works
  • EZProxy
  • Faculty Portfolio Tool
  • Family Day/Family Weekend
  • Financial Check In
  • Flames Pass Photo Upload
  • IT Marketplace
  • Leads Processing
  • LURes
  • LU Card ID Scan (Card Swipe/Swiper)
  • LU Disburser 
  • LU Events Admin
  • LU Temp ID
  • LU Today App (Degree Completion Plan, Flames Pass, Directory, and Media modules)
  • Media.Liberty.edu (streaming videos)
  • Memberships
  • MyParkingDecal (LUPD Admin) 
  • Online payment transactions (all)
  • Online Student Application Submission
  • Online Transcript requests
  • P-Card System
  • SharePoint will remain online but Banner-related workflows will be down
  • Shuttle Reservation System
  • TicketReturn
  • Visual Zen (VZ) Events
  • Visual Zen (VZ) Application Processing
  • WebCheckout
  • WebCheckout Import Job
  • 25 Live


Information Technology works to minimize the occurrence of outages, both planned and unplanned. We have policies and systems in place to allow us to perform most network maintenance without customer impact, but occasionally, planned downtime period is needed. If you have any comments about the upcoming outage, please email itfeedback@liberty.edu